{"id":11049,"date":"2026-05-14T15:51:31","date_gmt":"2026-05-14T15:51:31","guid":{"rendered":"https:\/\/newstel.com\/externalisation-du-service-client-shopify\/"},"modified":"2026-11-12T09:21:01","modified_gmt":"2026-11-12T09:21:01","slug":"service-client-shopify","status":"publish","type":"page","link":"https:\/\/newstel.com\/fr\/service-client-shopify\/","title":{"rendered":"Externalisation du service client Shopify"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11049\" class=\"elementor elementor-11049 elementor-7861\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfef573 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"bfef573\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48d9c56\" data-id=\"48d9c56\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-767fe82 e-flex e-con-boxed e-con e-parent\" data-id=\"767fe82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a7f9cef e-con-full e-flex e-con e-child\" data-id=\"a7f9cef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dae6334 elementor-widget elementor-widget-heading\" data-id=\"dae6334\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Externalisation du service client Shopify <span style=\"color:#FC6464\">qui suit la croissance de votre boutique<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6852176 elementor-widget elementor-widget-text-editor\" data-id=\"6852176\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Chez Newstel, nous savons qu&rsquo;une boutique Shopify grandit d&rsquo;autant mieux que son service client est rapide, pr\u00e9cis et fid\u00e8le \u00e0 l&rsquo;identit\u00e9 de sa marque.<\/span><\/p><p><span style=\"font-weight: 400;\">Nos conseillers travaillent directement dans votre \u00e9cosyst\u00e8me Shopify pour r\u00e9duire les d\u00e9lais de r\u00e9ponse, am\u00e9liorer la satisfaction client (CSAT) et absorber la hausse des demandes, tout en gardant une exp\u00e9rience de marque coh\u00e9rente sur chaque canal.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c42ae0 elementor-widget__width-auto elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"8c42ae0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9server un premier \u00e9change<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2bcf85f e-con-full e-flex e-con e-child\" data-id=\"2bcf85f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77c12e8 elementor-widget elementor-widget-image\" data-id=\"77c12e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"532\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-shopify-customer-service-hero.webp\" class=\"attachment-large size-large wp-image-9398\" alt=\"Newstel Shopify customer service outsourcing dashboard showing support performance, conversations, customer satisfaction and ticket resolution.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-shopify-customer-service-hero.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-shopify-customer-service-hero-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-shopify-customer-service-hero-768x511.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5dbbb0 e-flex e-con-boxed e-con e-parent\" data-id=\"d5dbbb0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ed5d4d2 e-grid e-con-boxed e-con e-child\" data-id=\"ed5d4d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-56403b8 e-con-full e-flex e-con e-child\" data-id=\"56403b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd69535 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"bd69535\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-clock\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDisponibilit\u00e9 24\/7\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ee175f e-con-full e-flex e-con e-child\" data-id=\"6ee175f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-527bc37 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"527bc37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-check-circle\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tInt\u00e9gration \u00e0 votre helpdesk\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-092f6c4 e-con-full e-flex e-con e-child\" data-id=\"092f6c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-056c4d9 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"056c4d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-dollar-sign\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFlexibilit\u00e9 et \u00e9volutivit\u00e9 \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7d5662 e-con-full e-flex e-con e-child\" data-id=\"e7d5662\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3507c7 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"f3507c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-shield-alt\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tConforme au RGPD\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-65d6941 e-flex e-con-boxed e-con e-parent\" data-id=\"65d6941\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ae6b088 e-con-full e-flex e-con e-child\" data-id=\"ae6b088\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4742da7 elementor-hidden-mobile elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"4742da7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Repenser le service client Shopify<br>Bien plus qu'une externalisation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c037a8a elementor-hidden-desktop elementor-widget elementor-widget-heading\" data-id=\"c037a8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Repenser le service client Shopify\u00a0: bien plus qu'une externalisation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19ed90b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"19ed90b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Externaliser le service client de votre boutique Shopify, ce n&rsquo;est pas en c\u00e9der le contr\u00f4le\u00a0: c&rsquo;est prendre une longueur d&rsquo;avance. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9eb31b8 about e-con-full e-flex e-con e-child\" data-id=\"9eb31b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ca65cbe e-con-full e-flex e-con e-child\" data-id=\"ca65cbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35f5001 elementor-hidden-mobile elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"35f5001\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"512\" height=\"1024\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/05\/jonas-portrait-monochrome-512x1024.webp\" class=\"attachment-large size-large wp-image-7805\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/05\/jonas-portrait-monochrome-512x1024.webp 512w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/05\/jonas-portrait-monochrome-150x300.webp 150w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/05\/jonas-portrait-monochrome-768x1536.webp 768w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/05\/jonas-portrait-monochrome.webp 887w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b875364 elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"b875364\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/1544468670882.jpg\" class=\"attachment-large size-large wp-image-7627\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/1544468670882.jpg 500w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/1544468670882-300x300.jpg 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/1544468670882-150x150.jpg 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e16db69 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e16db69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><p data-pm-slice=\"0 0 []\"><strong>Fondateur\u00a0:<\/strong> Jonas Fandrey<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79b5eb6 e-con-full e-flex e-con e-child\" data-id=\"79b5eb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01d6f35 elementor-widget elementor-widget-text-editor\" data-id=\"01d6f35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Chez Newstel, nous ne nous contentons pas de \u00ab\u00a0reprendre\u00a0\u00bb vos tickets. Nous int\u00e9grons \u00e0 votre organisation une \u00e9quipe sp\u00e9cialis\u00e9e qui conna\u00eet l&rsquo;identit\u00e9 de votre boutique aussi bien que vous.<\/span><\/p><p><span style=\"font-weight: 400;\">Pour une marque Shopify en forte croissance, s&rsquo;appuyer sur des sp\u00e9cialistes permet d&rsquo;all\u00e9ger la pression op\u00e9rationnelle sans perdre de vue le parcours client. Nous prenons en charge les \u00e9changes du quotidien, et vous gardez une visibilit\u00e9 compl\u00e8te, le suivi de la performance et une parfaite coh\u00e9rence avec votre marque.<\/span><\/p><h3><b>Un service client Shopify complet, \u00e0 grande \u00e9chelle<\/b><\/h3><p><span style=\"font-weight: 400;\">Nos \u00e9quipes sont form\u00e9es \u00e0 l&rsquo;ensemble du parcours client e-commerce, notamment\u00a0:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Gestion proactive des commandes\u00a0:<\/b><span style=\"font-weight: 400;\"> traitement des demandes \u00ab\u00a0O\u00f9 est ma commande\u00a0?\u00a0\u00bb (WISMO) et suivi des colis en temps r\u00e9el.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Retours et \u00e9changes sans friction\u00a0:<\/b><span style=\"font-weight: 400;\"> gestion des remboursements et de la logistique associ\u00e9e, pour que vos clients reviennent.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Conseil avant achat\u00a0:<\/b><span style=\"font-weight: 400;\"> des questions produits transform\u00e9es en ventes additionnelles et en meilleurs taux de conversion.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Abonnements et comptes clients\u00a0:<\/b><span style=\"font-weight: 400;\"> mises \u00e0 jour, questions de paiement et codes promo trait\u00e9s avec pr\u00e9cision.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Assistance tourn\u00e9e vers la fid\u00e9lisation\u00a0:<\/b> un suivi apr\u00e8s achat qui transforme les acheteurs ponctuels en ambassadeurs durables de votre marque.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c6d904f e-flex e-con-boxed e-con e-parent\" data-id=\"c6d904f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93e7a12 elementor-widget elementor-widget-heading\" data-id=\"93e7a12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi les marques Shopify grandissent avec Newstel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c6f4af elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4c6f4af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><span style=\"font-weight: 400;\">Pour une boutique Shopify en forte croissance, la principale difficult\u00e9 vient souvent des pics et des creux du calendrier commercial. Externaliser votre service client ne se limite pas \u00e0 absorber du volume\u00a0: il s&rsquo;agit de prot\u00e9ger vos marges tout en am\u00e9liorant chaque \u00e9change.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2202d4c e-grid e-con-full e-con e-child\" data-id=\"2202d4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3110f7c elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3110f7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-dollar-sign\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCo\u00fbt par interaction optimis\u00e9\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDes co\u00fbts r\u00e9duits, avec une exp\u00e9rience de qualit\u00e9 fid\u00e8le \u00e0 votre marque. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-739ff5b elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"739ff5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-bolt\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tBoutique plus performante\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDes d\u00e9lais de r\u00e9ponse plus courts et davantage de demandes r\u00e9solues d\u00e8s le premier contact. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9ee895 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"f9ee895\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chart-line\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPics saisonniers ma\u00eetris\u00e9s\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUne couverture constante pendant les p\u00e9riodes commerciales les plus charg\u00e9es. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8c40fa elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"c8c40fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chalkboard-teacher\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRecentrage sur votre c\u0153ur de m\u00e9tier\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tLes fondateurs et les petites \u00e9quipes sont lib\u00e9r\u00e9s de la pression op\u00e9rationnelle quotidienne. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-252a365 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"252a365\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-globe-americas\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tD\u00e9veloppement \u00e0 l'international\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tVos clients internationaux sont servis 24\/7, dans plusieurs langues. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7658c8 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"b7658c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-star\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFrictions \u00e9vit\u00e9es en amont\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tLes probl\u00e8mes de paiement, de validation de panier et de codes promo sont r\u00e9solus rapidement. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58cfafa elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"58cfafa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-comment-dollar\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRevenus r\u00e9currents renforc\u00e9s\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUne meilleure r\u00e9tention des abonn\u00e9s et moins de r\u00e9siliations sur vos produits r\u00e9currents. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4922b99 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"4922b99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-people-arrows\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tClients plus fid\u00e8les\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUne satisfaction et un taux de r\u00e9achat en hausse, gr\u00e2ce \u00e0 une assistance assur\u00e9e par de vraies personnes. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e09ce96 e-grid e-con-full e-con e-child\" data-id=\"e09ce96\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-826a46a elementor-widget elementor-widget-heading\" data-id=\"826a46a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Une approche pens\u00e9e pour le digital. Une int\u00e9gration native.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9cc17e elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"a9cc17e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Votre r\u00e9ussite passe par notre efficacit\u00e9. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca738a1 elementor-hidden-mobile elementor-hidden-tablet elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ca738a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b36569c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b36569c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nous ne vous demandons pas de changer votre fa\u00e7on de travailler\u00a0: c&rsquo;est nous qui nous adaptons. Les conseillers Newstel travaillent au sein de votre environnement Shopify, vos applications connect\u00e9es et votre helpdesk, qu&rsquo;il s&rsquo;agisse de Gorgias, Zendesk ou Freshdesk.<\/span><\/p><p><span style=\"font-weight: 400;\">En op\u00e9rant au c\u0153ur de votre \u00e9cosyst\u00e8me, nous assurons une mise en place rapide et une exp\u00e9rience sans accroc, qui donne le sentiment d&rsquo;une \u00e9quipe interne plut\u00f4t que d&rsquo;un prestataire externe. Nous nous occupons des d\u00e9tails pour que vous puissiez vous concentrer sur la croissance de votre activit\u00e9.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e365bd elementor-widget__width-auto elementor-align-left elementor-widget elementor-widget-button\" data-id=\"1e365bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9server une consultation gratuite<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df5ded5 e-flex e-con-boxed e-con e-child\" data-id=\"df5ded5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c1e915c e-flex e-con-boxed e-con e-child\" data-id=\"c1e915c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-895fada elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"895fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Limiter les risques\u00a0: pourquoi le choix de votre prestataire Shopify compte<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6652ecc elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6652ecc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Tous les prestataires d&rsquo;externalisation ne sont pas arm\u00e9s pour accompagner une boutique Shopify. Un mauvais choix peut cr\u00e9er des frictions op\u00e9rationnelles, d\u00e9grader l&rsquo;exp\u00e9rience client et, au bout du compte, peser sur votre chiffre d&rsquo;affaires. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5007bfa e-grid e-con-full e-con e-child\" data-id=\"5007bfa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9ac3f35 e-flex e-con-boxed e-con e-child\" data-id=\"9ac3f35\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aed5bac elementor-widget elementor-widget-heading\" data-id=\"aed5bac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Les \u00e9cueils fr\u00e9quents\nde l'externalisation <\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5601d75 elementor-widget elementor-widget-icon-box\" data-id=\"5601d75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tQuand une \u00e9quipe d'assistance ne fonctionne pas comme une vraie \u00e9quipe et n'est pas pens\u00e9e pour le digital, plusieurs risques apparaissent\u00a0:\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ee6dfe elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3ee6dfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-alt\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDes conseillers qui suivent un script\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUne connaissance limit\u00e9e des produits et de la plateforme.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b306efb elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"b306efb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-door-closed\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tUne performance opaque\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAucun cadre de contr\u00f4le qualit\u00e9 structur\u00e9 ni rapports transparents.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fb951b elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"4fb951b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-dizzy\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tUne fragilit\u00e9 en haute saison\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDes SLA et des d\u00e9lais de r\u00e9ponse qui ne tiennent pas pendant les pics et les op\u00e9rations promotionnelles.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f2adeb elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3f2adeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-language\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tUne communication d\u00e9cousue\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUn niveau de langue in\u00e9gal et des escalades mal g\u00e9r\u00e9es pour les probl\u00e8mes de paiement ou de compte.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b883e37 elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"b883e37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-cogs\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDes outils cloisonn\u00e9s\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPeu de visibilit\u00e9 sur votre boutique Shopify, votre helpdesk ou votre syst\u00e8me de gestion des commandes.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68bde46 elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"68bde46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-calendar-times\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDes conditions rigides\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDes co\u00fbts cach\u00e9s, des contrats longs et des accords commerciaux fig\u00e9s.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aee9b58 e-con-full e-flex e-con e-child\" data-id=\"aee9b58\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe57503 elementor-widget elementor-widget-heading\" data-id=\"fe57503\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">L'approche Newstel<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a956a6 elementor-widget elementor-widget-icon-box\" data-id=\"2a956a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUn service client Shopify r\u00e9ussi exige une bonne connaissance des processus de la boutique, de la gestion des commandes et de l'\u00e9cosyst\u00e8me d'applications. Sans cette expertise, une \u00e9quipe externe a souvent du mal \u00e0 r\u00e9pondre aux clients avec la rapidit\u00e9 et la pr\u00e9cision qu'attend votre marque.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-724303b elementor-widget elementor-widget-icon-box\" data-id=\"724303b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNewstel r\u00e9pond \u00e0 ces risques avec\u00a0:\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1795836 elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"1795836\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-clipboard\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tUn contr\u00f4le qualit\u00e9 structur\u00e9\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDes processus qualit\u00e9 clairs et des revues r\u00e9guli\u00e8res maintiennent un service constant et une visibilit\u00e9 compl\u00e8te sur la performance.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f940ab elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"9f940ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-shopping-basket\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDes sp\u00e9cialistes form\u00e9s \u00e0 Shopify\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tForm\u00e9s aux processus Shopify, nos conseillers r\u00e9solvent les demandes plus vite et plus pr\u00e9cis\u00e9ment, sans d\u00e9pendre d'un script.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-070e154 elementor-widget elementor-widget-icon-box\" data-id=\"070e154\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEn travaillant directement dans vos outils connect\u00e9s, nous traitons les commandes avec pr\u00e9cision et r\u00e9pondons plus vite. R\u00e9sultat\u00a0: chaque \u00e9change avec vos clients reste fid\u00e8le aux valeurs de votre marque et \u00e0 vos objectifs op\u00e9rationnels.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8f13f5 elementor-widget__width-auto elementor-align-left elementor-widget elementor-widget-button\" data-id=\"d8f13f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9server une consultation gratuite<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b893c58 e-con-full e-flex e-con e-child\" data-id=\"b893c58\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dac1e8 e-flex e-con-boxed e-con e-child\" data-id=\"5dac1e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11c440b elementor-widget elementor-widget-heading\" data-id=\"11c440b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Le mod\u00e8le de service client Shopify Newstel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46a7b11 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"46a7b11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><p data-pm-slice=\"0 0 []\"><span style=\"font-weight: 400;\">Newstel propose un service client Shopify structur\u00e9 et fid\u00e8le \u00e0 votre marque, con\u00e7u pour am\u00e9liorer la performance op\u00e9rationnelle, prot\u00e9ger votre chiffre d&rsquo;affaires et suivre la croissance de votre boutique.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46d1a6d e-flex e-con-boxed e-con e-child\" data-id=\"46d1a6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9c687bd e-grid e-con-full e-con e-child\" data-id=\"9c687bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b07df8b e-con-full e-flex e-con e-child\" data-id=\"b07df8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f7ffa7 elementor-widget elementor-widget-heading\" data-id=\"5f7ffa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Des conseillers Shopify d\u00e9di\u00e9s<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a44f5c elementor-widget-mobile__width-initial elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"8a44f5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-shopify-support.webp\" class=\"attachment-large size-large wp-image-9314\" alt=\"Newstel Shopify customer support dashboard displayed on a desktop monitor in a bright, modern workspace.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-shopify-support.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-shopify-support-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-shopify-support-768x513.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8c110d elementor-widget elementor-widget-text-editor\" data-id=\"b8c110d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous mettons \u00e0 votre disposition des conseillers form\u00e9s \u00e0 Shopify, avec une exp\u00e9rience concr\u00e8te de la gestion de boutique, du service client et du traitement des commandes.<\/p><ul><li><strong>Ma\u00eetrise de la plateforme Shopify<\/strong> &#8211; Commandes, remboursements, retours, \u00e9changes et abonnements.<\/li><li><strong>Formation \u00e0 votre marque<\/strong> &#8211; Chaque \u00e9quipe suit une formation sur vos produits et votre ton avant le lancement.<\/li><li><strong>Connaissance des applications connect\u00e9es<\/strong> &#8211; Shopify Inbox, outils de traitement des commandes et plateformes d&rsquo;abonnement.<\/li><li><strong>Int\u00e9gration \u00e0 votre \u00e9quipe<\/strong> &#8211; Une extension naturelle de votre service client interne.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d878de e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"5d878de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d67b2f elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"2d67b2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-shopify-support.webp\" class=\"attachment-large size-large wp-image-9314\" alt=\"Newstel Shopify customer support dashboard displayed on a desktop monitor in a bright, modern workspace.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-shopify-support.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-shopify-support-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-shopify-support-768x513.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e3a530 e-grid e-con-full e-con e-child\" data-id=\"4e3a530\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-01f8793 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"01f8793\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c96c82 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"9c96c82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"532\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-philippines-multichannel-support.webp\" class=\"attachment-large size-large wp-image-9390\" alt=\"Customer service agent in a modern call centre surrounded by phone, email, live chat, WhatsApp and social media support icons.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-philippines-multichannel-support.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-philippines-multichannel-support-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-philippines-multichannel-support-768x511.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f1dc91 e-con-full e-flex e-con e-child\" data-id=\"1f1dc91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa35d10 elementor-widget elementor-widget-heading\" data-id=\"fa35d10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un service client Shopify multicanal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb31ee elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"6eb31ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"532\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-philippines-multichannel-support.webp\" class=\"attachment-large size-large wp-image-9390\" alt=\"Customer service agent in a modern call centre surrounded by phone, email, live chat, WhatsApp and social media support icons.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-philippines-multichannel-support.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-philippines-multichannel-support-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-philippines-multichannel-support-768x511.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0be85ad elementor-widget elementor-widget-text-editor\" data-id=\"0be85ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous couvrons les canaux sur lesquels les marques Shopify \u00e9changent chaque jour avec leurs clients.<\/p><ul><li><strong>Canaux principaux<\/strong> &#8211; T\u00e9l\u00e9phone, e-mail, live chat, WhatsApp et messageries des r\u00e9seaux sociaux.<\/li><li><strong>Plateformes de helpdesk<\/strong> &#8211; Shopify Inbox, Gorgias, Zendesk, Freshdesk et outils similaires.<\/li><li><strong>Contr\u00f4le qualit\u00e9 unifi\u00e9<\/strong> &#8211; Les m\u00eames standards de service \u00e0 chaque point de contact.<\/li><li><strong>Performance visible<\/strong> &#8211; Des rapports structur\u00e9s et un suivi des SLA pour garder une vision claire de l&rsquo;activit\u00e9.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71bc37a e-grid e-con-full e-con e-child\" data-id=\"71bc37a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e59418f e-con-full e-flex e-con e-child\" data-id=\"e59418f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbb3554 elementor-widget elementor-widget-heading\" data-id=\"bbb3554\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Une int\u00e9gration directe \u00e0 vos outils Shopify<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dafd76 elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"1dafd76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/system-integration-newstel.webp\" class=\"attachment-large size-large wp-image-9111\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/system-integration-newstel.webp 1024w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/system-integration-newstel-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/system-integration-newstel-768x512.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d521e7 elementor-widget elementor-widget-text-editor\" data-id=\"9d521e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p> Les conseillers Newstel travaillent directement dans votre \u00e9cosyst\u00e8me Shopify, pour limiter les frictions et r\u00e9soudre les demandes plus vite.<\/p><ul><li><strong>Acc\u00e8s direct \u00e0 Shopify<\/strong> &#8211; Les conseillers op\u00e8rent dans l&rsquo;interface d&rsquo;administration Shopify et vos outils connect\u00e9s.<\/li><li><strong>Int\u00e9gration \u00e0 votre helpdesk<\/strong> &#8211; Exp\u00e9rience de Gorgias, Zendesk, Freshdesk et Shopify Inbox.<\/li><li><strong>Ma\u00eetrise des applications connect\u00e9es<\/strong> &#8211; Klaviyo, Recharge, Skio, ShipStation et outils associ\u00e9s.<\/li><li><strong>R\u00e9solution plus rapide<\/strong> &#8211; L&rsquo;acc\u00e8s en direct \u00e0 vos outils am\u00e9liore la visibilit\u00e9 et la r\u00e9activit\u00e9.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6681b0 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"f6681b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb1b992 elementor-widget elementor-widget-image\" data-id=\"eb1b992\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/system-integration-newstel.webp\" class=\"attachment-large size-large wp-image-9111\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/system-integration-newstel.webp 1024w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/system-integration-newstel-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/system-integration-newstel-768x512.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65db272 e-grid e-con-full e-con e-child\" data-id=\"65db272\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-74220a0 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"74220a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9b3809 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"e9b3809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-qa-dashboard.webp\" class=\"attachment-large size-large wp-image-9112\" alt=\"Newstel team reviewing quality assurance scores, accuracy tracking and weekly reporting on a QA dashboard.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-qa-dashboard.webp 1024w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-qa-dashboard-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-qa-dashboard-768x512.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44976ee e-con-full e-flex e-con e-child\" data-id=\"44976ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b8891a elementor-widget elementor-widget-heading\" data-id=\"0b8891a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un contr\u00f4le qualit\u00e9 structur\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62f7571 elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"62f7571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-qa-dashboard.webp\" class=\"attachment-large size-large wp-image-9112\" alt=\"Newstel team reviewing quality assurance scores, accuracy tracking and weekly reporting on a QA dashboard.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-qa-dashboard.webp 1024w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-qa-dashboard-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-qa-dashboard-768x512.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08073f9 elementor-widget elementor-widget-text-editor\" data-id=\"08073f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Chez Newstel, le contr\u00f4le qualit\u00e9 est un processus continu, int\u00e9gr\u00e9 \u00e0 nos op\u00e9rations quotidiennes. Notre cadre comprend\u00a0:<\/p><ul><li><b>Des grilles qualit\u00e9 hebdomadaires<\/b> et l&rsquo;\u00e9coute des conversations.<\/li><li><b>Des revues r\u00e9guli\u00e8res de tickets<\/b> sur tous les canaux.<\/li><li><b>Des audits de pr\u00e9cision<\/b> sur les remboursements et le traitement des commandes.<\/li><li><b>Un suivi en temps r\u00e9el<\/b> de la satisfaction et du ressenti client.<\/li><li><b>Un suivi des SLA<\/b> et des revues d&rsquo;optimisation mensuelles.<\/li><\/ul><p style=\"padding-top: 10px;\">Cette m\u00e9thode fait appara\u00eetre les axes d&rsquo;am\u00e9lioration et maintient le niveau d&rsquo;exigence de votre marque.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-525b6e3 e-grid e-con-full e-con e-child\" data-id=\"525b6e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ef893c5 e-con-full e-flex e-con e-child\" data-id=\"ef893c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2c07d5 elementor-widget elementor-widget-heading\" data-id=\"d2c07d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Prot\u00e9ger votre chiffre d'affaires et soutenir la conversion<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb381fd elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"cb381fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-ai-customer-support.webp\" class=\"attachment-large size-large wp-image-9400\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-ai-customer-support.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-ai-customer-support-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-ai-customer-support-768x513.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c838d19 elementor-widget elementor-widget-text-editor\" data-id=\"c838d19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le service client Shopify n&rsquo;est pas qu&rsquo;une fonction support\u00a0: c&rsquo;est un levier de croissance. Nos \u00e9quipes prot\u00e8gent activement votre chiffre d&rsquo;affaires en\u00a0:<\/p><ul><li><b>r\u00e9solvant en temps r\u00e9el<\/b> les probl\u00e8mes de validation de panier et de paiement\u00a0;<\/li><li><b>d\u00e9pannant<\/b> les codes promo et les offres en cours\u00a0;<\/li><li><b>g\u00e9rant les messages de relance<\/b> des paniers abandonn\u00e9s\u00a0;<\/li><li><b>conseillant avant l&rsquo;achat<\/b> sur les tailles et les caract\u00e9ristiques des produits\u00a0;<\/li><li><b>proposant des ventes additionnelles<\/b> et des lots coh\u00e9rents avec votre strat\u00e9gie commerciale.<\/li><\/ul><p style=\"padding-top: 10px;\">G\u00e9r\u00e9 avec ce niveau de pr\u00e9cision, le service client devient un moteur essentiel de fid\u00e9lisation et de d\u00e9veloppement pour votre boutique.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f84ea60 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"f84ea60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3181a9 elementor-widget elementor-widget-image\" data-id=\"d3181a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-ai-customer-support.webp\" class=\"attachment-large size-large wp-image-9400\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-ai-customer-support.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-ai-customer-support-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-ai-customer-support-768x513.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dca7057 elementor-widget__width-auto elementor-align-left elementor-widget elementor-widget-button\" data-id=\"dca7057\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9server une consultation gratuite<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82f14ac e-con-full e-flex e-con e-child\" data-id=\"82f14ac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-92feea6 e-con-full e-flex e-con e-child\" data-id=\"92feea6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-42922a6 e-flex e-con-boxed e-con e-child\" data-id=\"42922a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8dacff elementor-widget elementor-widget-heading\" data-id=\"b8dacff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les avantages d'un partenariat avec Newstel pour votre service client Shopify<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff3db81 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ff3db81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><p><span style=\"font-weight: 400;\">Les marques Shopify choisissent Newstel pour am\u00e9liorer la performance de leur service client tout en gardant la pleine ma\u00eetrise de leur boutique et de leur exp\u00e9rience de marque.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30f3d62 e-grid e-con-full e-con e-child\" data-id=\"30f3d62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c774791 elementor-position-inline-start elementor-view-framed elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"c774791\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 640\"><path d=\"M224 96C206.3 96 192 110.3 192 128C192 145.7 206.3 160 224 160L288 160L288 480L224 480C206.3 480 192 494.3 192 512C192 529.7 206.3 544 224 544L416 544C433.7 544 448 529.7 448 512C448 494.3 433.7 480 416 480L352 480L352 128C352 110.3 337.7 96 320 96L224 96z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCo\u00fbts op\u00e9rationnels optimis\u00e9s\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDes d\u00e9penses r\u00e9duites sans sacrifier la qualit\u00e9 du parcours client. Des effectifs bien dimensionn\u00e9s gardent vos co\u00fbts sous contr\u00f4le \u00e0 mesure que la boutique grandit.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-557b697 elementor-position-inline-start elementor-view-framed elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"557b697\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 640\"><path d=\"M176 128C176 110.3 190.3 96 208 96L379 96C439.2 96 488 144.8 488 205C488 248.8 461.8 288.3 421.6 305.4L282.5 364.4C247 379.4 224 414.2 224 452.7L224 480L448 480C465.7 480 480 494.3 480 512C480 529.7 465.7 544 448 544L192 544C174.3 544 160 529.7 160 512L160 452.7C160 388.5 198.4 330.5 257.5 305.4L396.6 246.4C413.2 239.3 424 223 424 205C424 180.1 403.8 160 379 160L208 160C190.3 160 176 145.7 176 128z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTarif horaire transparent\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDes tarifs tout compris, sans frais cach\u00e9s ni options \u00e9parpill\u00e9es. Une tarification claire, pour des pr\u00e9visions et des budgets plus fiables.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4e8346 elementor-position-inline-start elementor-view-framed elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"c4e8346\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 640\"><path d=\"M240 352C222.3 352 208 337.7 208 320C208 302.3 222.3 288 240 288L352 288C387.3 288 416 259.3 416 224C416 188.7 387.3 160 352 160L192 160C174.3 160 160 145.7 160 128C160 110.3 174.3 96 192 96L352 96C422.7 96 480 153.3 480 224C480 262.2 463.2 296.5 436.7 320C463.3 343.5 480 377.8 480 416C480 486.7 422.7 544 352 544L192 544C174.3 544 160 529.7 160 512C160 494.3 174.3 480 192 480L352 480C387.3 480 416 451.3 416 416C416 380.7 387.3 352 352 352L240 352z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tD\u00e9marrage rapide\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUne int\u00e9gration fluide, qui perturbe le moins possible vos processus Shopify. Une mise en place structur\u00e9e rend les \u00e9quipes op\u00e9rationnelles en peu de temps.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fe3b95 elementor-position-inline-start elementor-view-framed elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"3fe3b95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 640\"><path d=\"M192 128C192 110.3 177.7 96 160 96C142.3 96 128 110.3 128 128L128 352C128 387.3 156.7 416 192 416L384 416L384 512C384 529.7 398.3 544 416 544C433.7 544 448 529.7 448 512L448 416L480 416C497.7 416 512 401.7 512 384C512 366.3 497.7 352 480 352L448 352L448 128C448 110.3 433.7 96 416 96C398.3 96 384 110.3 384 128L384 352L192 352L192 128z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCapacit\u00e9 modulable\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUne couverture qui suit vos op\u00e9rations promotionnelles et la saisonnalit\u00e9. Elle augmente ou diminue au rythme du volume de tickets.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b60a876 elementor-position-inline-start elementor-view-framed elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"b60a876\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 640\"><path d=\"M160 128C160 110.3 174.3 96 192 96L416 96C433.7 96 448 110.3 448 128C448 145.7 433.7 160 416 160L224 160L224 272L344 272C419.1 272 480 332.9 480 408C480 483.1 419.1 544 344 544L192 544C174.3 544 160 529.7 160 512C160 494.3 174.3 480 192 480L344 480C383.8 480 416 447.8 416 408C416 368.2 383.8 336 344 336L192 336C174.3 336 160 321.7 160 304L160 128z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tExpression irr\u00e9prochable\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUne assistance en fran\u00e7ais de grande qualit\u00e9, \u00e0 l'\u00e9crit comme \u00e0 l'oral. Une communication homog\u00e8ne, pour une image de marque professionnelle.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-690988b elementor-position-inline-start elementor-view-framed elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"690988b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 640\"><path d=\"M384 96C401.7 96 416 110.3 416 128C416 145.7 401.7 160 384 160L296 160C247.4 160 208 199.4 208 248L208 280.2C230.9 264.9 258.4 256 288 256L336 256C415.5 256 480 320.5 480 400C480 479.5 415.5 544 336 544L288 544C208.5 544 144 479.5 144 400L144 248C144 164.1 212.1 96 296 96L384 96zM208 400C208 444.2 243.8 480 288 480L336 480C380.2 480 416 444.2 416 400C416 355.8 380.2 320 336 320L288 320C243.8 320 208 355.8 208 400z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tExpertise multilingue\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUn service pour les boutiques Shopify internationales et leurs clients \u00e0 l'\u00e9tranger. La couverture multilingue rend votre marque accessible partout dans le monde.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff18c72 elementor-position-inline-start elementor-view-framed elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"ff18c72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 640\"><path d=\"M160 128C160 110.3 174.3 96 192 96L448 96C459.5 96 470 102.1 475.7 112.1C481.4 122.1 481.4 134.3 475.6 144.2L251.6 528.2C242.7 543.5 223.1 548.6 207.8 539.7C192.5 530.8 187.4 511.2 196.3 495.9L392.3 160L192 160C174.3 160 160 145.7 160 128z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCouverture mondiale\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDes horaires \u00e9tendus et une pr\u00e9sence le week-end pour une client\u00e8le internationale. Des plannings souples maintiennent la couverture sur plusieurs fuseaux horaires.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bdcf47 elementor-position-inline-start elementor-view-framed elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"6bdcf47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 640\"><path d=\"M464 224C464 153.3 406.7 96 336 96L304 96C233.3 96 176 153.3 176 224C176 258.6 189.7 290 212 313C180.5 336.3 160 373.8 160 416C160 486.7 217.3 544 288 544L352 544C422.7 544 480 486.7 480 416C480 373.8 459.5 336.3 428 313C450.3 290 464 258.6 464 224zM336.1 352L352 352C387.3 352 416 380.7 416 416C416 451.3 387.3 480 352 480L288 480C252.7 480 224 451.3 224 416C224 380.7 252.7 352 288 352L336.1 352zM336.1 288L304 288C268.7 288 240 259.3 240 224C240 188.7 268.7 160 304 160L336 160C371.3 160 400 188.7 400 224C400 259.3 371.4 288 336 288z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRapports d\u00e9taill\u00e9s\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUn suivi transparent de la performance, encadr\u00e9 par un contr\u00f4le qualit\u00e9 structur\u00e9. Des rapports r\u00e9guliers montrent la qualit\u00e9 de service et les tendances op\u00e9rationnelles.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fcad5d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8fcad5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7440f3b elementor-position-inline-start elementor-view-framed elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"7440f3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 640\"><path d=\"M336 384C365.6 384 393.1 375.1 416 359.8L416 392C416 440.6 376.6 480 328 480L224 480C206.3 480 192 494.3 192 512C192 529.7 206.3 544 224 544L328 544C411.9 544 480 475.9 480 392L480 239.9C479.9 160.4 415.5 96 336 96L288 96C208.5 96 144 160.5 144 240C144 319.5 208.5 384 288 384L336 384zM416 240C416 284.2 380.2 320 336 320L288 320C243.8 320 208 284.2 208 240C208 195.8 243.8 160 288 160L336 160C380.2 160 416 195.8 416 240z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFlexibilit\u00e9 au service de la croissance\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDes contrats courts, pens\u00e9s pour \u00e9voluer avec votre boutique. Des formules souples permettent d'adapter le service \u00e0 l'\u00e9volution de votre activit\u00e9.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02de524 elementor-widget__width-auto elementor-align-left elementor-widget elementor-widget-button\" data-id=\"02de524\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9server une consultation gratuite<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c484e79 e-flex e-con-boxed e-con e-parent\" data-id=\"c484e79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-207d500 elementor-widget elementor-widget-heading\" data-id=\"207d500\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tarifs de l'externalisation Shopify<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c1d4c6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6c1d4c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><p><strong>Une tarification transparente et pr\u00e9visible<\/strong><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39dcd85 e-grid e-con-full e-con e-child\" data-id=\"39dcd85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-02c8589 e-con-full e-flex e-con e-child\" data-id=\"02c8589\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdeb29f elementor-widget elementor-widget-image\" data-id=\"cdeb29f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-pricing-dashboard.webp\" class=\"attachment-large size-large wp-image-9194\" alt=\"Newstel pricing dashboard showing productive hourly rates, estimated monthly costs, potential savings and flexible team scaling.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-pricing-dashboard.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-pricing-dashboard-300x200.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-pricing-dashboard-768x512.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29b10f3 elementor-widget__width-auto elementor-align-left elementor-widget elementor-widget-button\" data-id=\"29b10f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9server une consultation gratuite<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-631c820 e-con-full e-flex e-con e-child\" data-id=\"631c820\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccd98ae elementor-widget elementor-widget-text-editor\" data-id=\"ccd98ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><p data-pm-slice=\"0 0 []\"><span style=\"font-weight: 400;\">Newstel applique un taux horaire tout compris\u00a0: les marques Shopify savent exactement ce qu&rsquo;elles paient, sans mauvaise surprise. Comme nous travaillons dans votre \u00e9cosyst\u00e8me existant, aucun frais technologique suppl\u00e9mentaire ne s&rsquo;ajoute, pour un service client haut de gamme.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69fcf7f elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"69fcf7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-shopping-basket\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDes conseillers Shopify sp\u00e9cialis\u00e9s\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDes professionnels d\u00e9di\u00e9s, form\u00e9s aux processus et aux valeurs propres \u00e0 votre marque.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50ea176 elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"50ea176\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chart-pie\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tUn contr\u00f4le qualit\u00e9 continu\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUn suivi et un calibrage permanents pour maintenir un haut niveau de service.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac6fad elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"9ac6fad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-cogs\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDes donn\u00e9es op\u00e9rationnelles\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDes rapports de performance d\u00e9taill\u00e9s et des donn\u00e9es utiles au d\u00e9veloppement de votre boutique.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0debd67 elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"0debd67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-network-wired\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tUne int\u00e9gration fluide \u00e0 vos outils\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUne connexion directe \u00e0 votre boutique Shopify et \u00e0 vos plateformes de helpdesk.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e597fb2 elementor-view-framed elementor-shape-rounded elementor-position-inline-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"e597fb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-handshake\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tUn pilotage de compte\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUn encadrement structur\u00e9, pour que le service reste align\u00e9 sur vos objectifs.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-859a21d elementor-widget elementor-widget-text-editor\" data-id=\"859a21d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><p><strong>Pas de frais d&rsquo;\u00e9quipement. Pas de suppl\u00e9ment pour la formation. Pas de co\u00fbts cach\u00e9s.<\/strong><\/p><p><span style=\"font-weight: 400;\">Gr\u00e2ce \u00e0 notre mod\u00e8le de production international, nos clients r\u00e9alisent g\u00e9n\u00e9ralement jusqu&rsquo;\u00e0 30 % d&rsquo;\u00e9conomies par rapport \u00e0 une assistance enti\u00e8rement locale. Vous prot\u00e9gez vos marges sans rien c\u00e9der sur les d\u00e9lais de r\u00e9ponse ni sur la satisfaction client.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b90a435 e-con-full e-flex e-con e-child\" data-id=\"b90a435\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2ba4e20 e-flex e-con-boxed e-con e-child\" data-id=\"2ba4e20\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b856259 elementor-widget elementor-widget-heading\" data-id=\"b856259\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ce que comprend notre service client Shopify<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b34f3d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7b34f3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><p><span style=\"font-weight: 400;\">Newstel propose un cadre structur\u00e9 pour votre service client Shopify\u00a0: exploitation, gestion de la qualit\u00e9, int\u00e9gration technologique et planification des effectifs. Votre service client fonctionne comme un prolongement naturel de votre marque.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2eeb9f3 e-flex e-con-boxed e-con e-child\" data-id=\"2eeb9f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-351ac2f e-grid e-con-full e-con e-child\" data-id=\"351ac2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5911ad3 e-con-full e-flex e-con e-child\" data-id=\"5911ad3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-897fada elementor-widget elementor-widget-heading\" data-id=\"897fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exploitation au quotidien<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-443bef8 elementor-widget-mobile__width-initial elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"443bef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-multilingual-support-dashboard.webp\" class=\"attachment-large size-large wp-image-9404\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-multilingual-support-dashboard.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-multilingual-support-dashboard-300x300.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-multilingual-support-dashboard-150x150.webp 150w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-multilingual-support-dashboard-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01f9985 elementor-widget elementor-widget-text-editor\" data-id=\"01f9985\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous mettons en place et g\u00e9rons un service client Shopify qui s&rsquo;int\u00e8gre \u00e0 vos processus existants. Du recrutement \u00e0 la formation, en passant par l&rsquo;int\u00e9gration des \u00e9quipes et la continuit\u00e9 de service, Newstel apporte le cadre n\u00e9cessaire pour un service constant \u00e0 grande \u00e9chelle.<\/p>\n<ul>\n \t<li><strong>Sp\u00e9cialistes form\u00e9s \u00e0 Shopify\u00a0:<\/strong> des conseillers professionnels qui ma\u00eetrisent l&rsquo;administration Shopify, les syst\u00e8mes de gestion des commandes et les processus propres \u00e0 votre boutique.<\/li>\n \t<li><strong>Recrutement sur mesure\u00a0:<\/strong> des profils s\u00e9lectionn\u00e9s selon votre gamme de produits, votre client\u00e8le et les exigences de votre marque.<\/li>\n \t<li><strong>Gestion des connaissances\u00a0:<\/strong> une documentation et des bases de connaissances compl\u00e8tes, align\u00e9es sur votre charte de marque.<\/li>\n \t<li><strong>Continuit\u00e9 de service\u00a0:<\/strong> des programmes de formation continue et une gestion rigoureuse des ressources pour une performance r\u00e9guli\u00e8re.<\/li>\n \t<li><strong>Couverture des p\u00e9riodes cl\u00e9s\u00a0:<\/strong> des conseillers de renfort et d&rsquo;astreinte pour garder la stabilit\u00e9 pendant vos temps forts commerciaux.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0601cb6 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"0601cb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61af613 elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"61af613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-multilingual-support-dashboard.webp\" class=\"attachment-large size-large wp-image-9404\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-multilingual-support-dashboard.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-multilingual-support-dashboard-300x300.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-multilingual-support-dashboard-150x150.webp 150w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-multilingual-support-dashboard-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0879432 e-grid e-con-full e-con e-child\" data-id=\"0879432\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4dc8b4b e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"4dc8b4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d411a2 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"1d411a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-qa-review-dashboard.webp\" class=\"attachment-large size-large wp-image-9408\" alt=\"Newstel quality assurance specialist reviewing a live chat interaction and recording coaching notes in a modern office.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-qa-review-dashboard.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-qa-review-dashboard-300x300.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-qa-review-dashboard-150x150.webp 150w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-qa-review-dashboard-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aec6fbb e-con-full e-flex e-con e-child\" data-id=\"aec6fbb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8aaa5a1 elementor-widget elementor-widget-heading\" data-id=\"8aaa5a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contr\u00f4le qualit\u00e9 et pilotage de la performance<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eccbbb2 elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"eccbbb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-qa-review-dashboard.webp\" class=\"attachment-large size-large wp-image-9408\" alt=\"Newstel quality assurance specialist reviewing a live chat interaction and recording coaching notes in a modern office.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-qa-review-dashboard.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-qa-review-dashboard-300x300.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-qa-review-dashboard-150x150.webp 150w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-qa-review-dashboard-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-521bc5d elementor-widget elementor-widget-text-editor\" data-id=\"521bc5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Notre cadre qualit\u00e9 et performance vise la r\u00e9gularit\u00e9, de meilleurs \u00e9changes avec vos clients et une vision claire de l&rsquo;activit\u00e9. Gr\u00e2ce au suivi continu, au coaching et aux rapports, votre service client Shopify garde un haut niveau d&rsquo;exigence dans la dur\u00e9e.<\/p>\n<ul>\n \t<li><strong>Contr\u00f4le qualit\u00e9 continu\u00a0:<\/strong> un suivi complet sur chaque canal de contact.<\/li>\n \t<li><strong>Coaching structur\u00e9\u00a0:<\/strong> des sessions de calibrage r\u00e9guli\u00e8res et un d\u00e9veloppement cibl\u00e9 des conseillers, pour rester fid\u00e8le \u00e0 votre marque.<\/li>\n \t<li><strong>Rapports CX avanc\u00e9s\u00a0:<\/strong> un suivi d\u00e9taill\u00e9 des SLA, du ressenti client et des scores CSAT pour une vue claire de la performance.<\/li>\n \t<li><strong>Analyses op\u00e9rationnelles\u00a0:<\/strong> des rapports personnalis\u00e9s qui identifient les motifs de contact et \u00e9clairent les remboursements et les demandes li\u00e9es aux commandes.<\/li>\n \t<li><strong>Revues strat\u00e9giques\u00a0:<\/strong> des bilans mensuels et trimestriels pour aligner le service client sur vos objectifs op\u00e9rationnels.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f659c0 e-grid e-con-full e-con e-child\" data-id=\"5f659c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c3c6609 e-con-full e-flex e-con e-child\" data-id=\"c3c6609\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e6872c elementor-widget elementor-widget-heading\" data-id=\"6e6872c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Planification des effectifs et des ressources\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfbfde0 elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"bfbfde0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-recruitment-interview.webp\" class=\"attachment-large size-large wp-image-9412\" alt=\"Newstel recruitment team interviewing a candidate in a bright modern office\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-recruitment-interview.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-recruitment-interview-300x300.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-recruitment-interview-150x150.webp 150w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-recruitment-interview-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ffdf36 elementor-widget elementor-widget-text-editor\" data-id=\"1ffdf36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous planifions la couverture en amont, en fonction de vos rythmes de vente, de vos promotions et de vos objectifs de croissance. Les niveaux de service restent stables, et votre activit\u00e9 peut monter en charge pendant les pics de demande.<\/p>\n<ul>\n \t<li><strong>Pr\u00e9vision de la demande\u00a0:<\/strong> une analyse anticip\u00e9e des volumes \u00e0 partir de votre calendrier promotionnel et de vos campagnes saisonni\u00e8res.<\/li>\n \t<li><strong>Stabilit\u00e9 des SLA\u00a0:<\/strong> une planification des effectifs qui maintient la performance, m\u00eame lors de fortes hausses de trafic.<\/li>\n \t<li><strong>Capacit\u00e9 modulable\u00a0:<\/strong> des renforts pr\u00e9vus pour les temps forts comme les lancements de produits ou le Black Friday.<\/li>\n \t<li><strong>Facturation au temps productif\u00a0:<\/strong> seules les heures productives sont factur\u00e9es, sans frais pour les pauses, les cong\u00e9s ou les arr\u00eats maladie.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1443d7 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"a1443d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a4f672 elementor-widget elementor-widget-image\" data-id=\"2a4f672\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-recruitment-interview.webp\" class=\"attachment-large size-large wp-image-9412\" alt=\"Newstel recruitment team interviewing a candidate in a bright modern office\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-recruitment-interview.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-recruitment-interview-300x300.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-recruitment-interview-150x150.webp 150w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/08\/newstel-recruitment-interview-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3f4979 e-grid e-con-full e-con e-child\" data-id=\"b3f4979\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1448daf e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"1448daf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e34cc50 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"e34cc50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-connected-customer-case.webp\" class=\"attachment-large size-large wp-image-9211\" alt=\"Connected ecommerce customer support workflow linking conversations, orders, fulfilment, returns and subscriptions.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-connected-customer-case.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-connected-customer-case-300x300.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-connected-customer-case-150x150.webp 150w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-connected-customer-case-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6cd5925 e-con-full e-flex e-con e-child\" data-id=\"6cd5925\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3c5cd5 elementor-widget elementor-widget-heading\" data-id=\"b3c5cd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Technologie et int\u00e9gration<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07b2a37 elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"07b2a37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-connected-customer-case.webp\" class=\"attachment-large size-large wp-image-9211\" alt=\"Connected ecommerce customer support workflow linking conversations, orders, fulfilment, returns and subscriptions.\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-connected-customer-case.webp 800w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-connected-customer-case-300x300.webp 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-connected-customer-case-150x150.webp 150w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/07\/newstel-connected-customer-case-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f80bc4 elementor-widget elementor-widget-text-editor\" data-id=\"1f80bc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Newstel op\u00e8re directement dans votre \u00e9cosyst\u00e8me Shopify pour un service client plus connect\u00e9 et plus r\u00e9actif. Nos \u00e9quipes travaillent dans vos outils et vos canaux de communication, ce qui am\u00e9liore la collaboration, la visibilit\u00e9 et les d\u00e9lais de r\u00e9ponse.<\/p>\n<ul>\n \t<li><strong>Mise en place technique\u00a0:<\/strong> prise en charge compl\u00e8te de la configuration informatique et de l&rsquo;int\u00e9gration des outils Shopify.<\/li>\n \t<li><strong>Travail dans votre environnement\u00a0:<\/strong> int\u00e9gration directe \u00e0 l&rsquo;administration Shopify, \u00e0 vos plateformes de helpdesk comme Gorgias ou Zendesk, et \u00e0 vos outils de communication client.<\/li>\n \t<li><strong>Ma\u00eetrise de l&rsquo;\u00e9cosyst\u00e8me\u00a0:<\/strong> pratique des applications et plateformes marketing essentielles comme Recharge, Skio ou Klaviyo.<\/li>\n \t<li><strong>Collaboration simplifi\u00e9e\u00a0:<\/strong> des \u00e9changes simples avec vos \u00e9quipes internes via Slack, Teams ou votre messagerie interne habituelle.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b1ef31 elementor-widget__width-auto elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4b1ef31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9server une consultation gratuite<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae48f85 e-flex e-con-boxed e-con e-parent\" data-id=\"ae48f85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d211f80 elementor-arrows-position-outside elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"d211f80\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:7194,&quot;slides_to_show&quot;:&quot;1&quot;,&quot;autoplay_speed&quot;:30000,&quot;slides_to_show_tablet&quot;:&quot;1&quot;,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-7194\">.elementor-7194 .elementor-element.elementor-element-02c8ddc{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--overlay-opacity:0.5;}.elementor-7194 .elementor-element.elementor-element-02c8ddc:not(.elementor-motion-effects-element-type-background), .elementor-7194 .elementor-element.elementor-element-02c8ddc > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#3C4C64;}.elementor-7194 .elementor-element.elementor-element-02c8ddc::before, .elementor-7194 .elementor-element.elementor-element-02c8ddc > .elementor-background-video-container::before, .elementor-7194 .elementor-element.elementor-element-02c8ddc > .e-con-inner > .elementor-background-video-container::before, .elementor-7194 .elementor-element.elementor-element-02c8ddc > .elementor-background-slideshow::before, .elementor-7194 .elementor-element.elementor-element-02c8ddc > .e-con-inner > .elementor-background-slideshow::before, .elementor-7194 .elementor-element.elementor-element-02c8ddc > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{background-color:#3C4C64;--background-overlay:'';}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), sans-serif;font-weight:var( --e-global-typography-primary-font-weight );color:var( --e-global-color-primary );}.elementor-7194 .elementor-element.elementor-element-ca4b0a8 > .elementor-widget-container{padding:020px 0px 0px 20px;}.elementor-7194 .elementor-element.elementor-element-ca4b0a8 .elementor-heading-title{font-family:\"Lexend\", sans-serif;font-size:30px;font-weight:600;color:#FFFFFF;}.elementor-widget-star-rating .elementor-star-rating__title{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-7194 .elementor-element.elementor-element-375a301 > .elementor-widget-container{margin:-11px 0px 0px 0px;padding:0px 0px 0px 20px;}.elementor-7194 .elementor-element.elementor-element-375a301 .elementor-star-rating{font-size:20px;}.elementor-7194 .elementor-element.elementor-element-375a301 .elementor-star-rating i:not(:last-of-type){margin-inline-end:8px;}.elementor-7194 .elementor-element.elementor-element-375a301 .elementor-star-rating i:before{color:#FFFFFF;}.elementor-7194 .elementor-element.elementor-element-107f956{--display:grid;--e-con-grid-template-columns:repeat(12, 1fr);--e-con-grid-template-rows:repeat(3, 1fr);--grid-auto-flow:row;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-7194 .elementor-element.elementor-element-1529e7c{grid-column:span 4;grid-row:span 2;}.elementor-7194 .elementor-element.elementor-element-570d127{--display:flex;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--border-radius:20px 20px 20px 20px;--padding-top:20px;--padding-bottom:20px;--padding-left:20px;--padding-right:20px;grid-column:span 8;}.elementor-7194 .elementor-element.elementor-element-570d127:not(.elementor-motion-effects-element-type-background), .elementor-7194 .elementor-element.elementor-element-570d127 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-7194 .elementor-element.elementor-element-9a61694{--display:flex;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--border-radius:20px 20px 20px 20px;--padding-top:20px;--padding-bottom:20px;--padding-left:20px;--padding-right:20px;grid-column:span 8;}.elementor-7194 .elementor-element.elementor-element-9a61694:not(.elementor-motion-effects-element-type-background), .elementor-7194 .elementor-element.elementor-element-9a61694 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-7194 .elementor-element.elementor-element-49246b5 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-7194 .elementor-element.elementor-element-432ac04{--display:flex;--padding-top:20px;--padding-bottom:20px;--padding-left:20px;--padding-right:20px;grid-column:span 4;}.elementor-7194 .elementor-element.elementor-element-c719c11{--display:flex;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--border-radius:20px 20px 20px 20px;--padding-top:20px;--padding-bottom:20px;--padding-left:20px;--padding-right:20px;grid-column:span 4;}.elementor-7194 .elementor-element.elementor-element-c719c11:not(.elementor-motion-effects-element-type-background), .elementor-7194 .elementor-element.elementor-element-c719c11 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-7194 .elementor-element.elementor-element-82d4d24{--display:flex;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--border-radius:20px 20px 20px 20px;--padding-top:20px;--padding-bottom:20px;--padding-left:20px;--padding-right:20px;grid-column:span 4;}.elementor-7194 .elementor-element.elementor-element-82d4d24:not(.elementor-motion-effects-element-type-background), .elementor-7194 .elementor-element.elementor-element-82d4d24 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-7194 .elementor-element.elementor-element-5a3c13e{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--overlay-opacity:0.5;}.elementor-7194 .elementor-element.elementor-element-5a3c13e:not(.elementor-motion-effects-element-type-background), .elementor-7194 .elementor-element.elementor-element-5a3c13e > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#3C4C64;}.elementor-7194 .elementor-element.elementor-element-5a3c13e::before, .elementor-7194 .elementor-element.elementor-element-5a3c13e > .elementor-background-video-container::before, .elementor-7194 .elementor-element.elementor-element-5a3c13e > .e-con-inner > .elementor-background-video-container::before, .elementor-7194 .elementor-element.elementor-element-5a3c13e > .elementor-background-slideshow::before, .elementor-7194 .elementor-element.elementor-element-5a3c13e > .e-con-inner > .elementor-background-slideshow::before, .elementor-7194 .elementor-element.elementor-element-5a3c13e > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{background-color:#3C4C64;--background-overlay:'';}.elementor-7194 .elementor-element.elementor-element-9b9f78d{--display:grid;--e-con-grid-template-columns:repeat(12, 1fr);--e-con-grid-template-rows:repeat(3, 1fr);--grid-auto-flow:row;}.elementor-7194 .elementor-element.elementor-element-2063365 > .elementor-widget-container{padding:020px 0px 0px 20px;}.elementor-7194 .elementor-element.elementor-element-2063365 .elementor-heading-title{font-family:\"Lexend\", sans-serif;font-weight:600;color:#FFFFFF;}.elementor-7194 .elementor-element.elementor-element-260fae6{grid-column:span 4;grid-row:span 2;}.elementor-7194 .elementor-element.elementor-element-2bbab2b > .elementor-widget-container{margin:-11px 0px 0px 0px;padding:0px 0px 0px 20px;}.elementor-7194 .elementor-element.elementor-element-2bbab2b .elementor-star-rating{font-size:20px;}.elementor-7194 .elementor-element.elementor-element-2bbab2b .elementor-star-rating i:not(:last-of-type){margin-inline-end:8px;}.elementor-7194 .elementor-element.elementor-element-2bbab2b .elementor-star-rating i:before{color:#FFFFFF;}.elementor-7194 .elementor-element.elementor-element-a1a7304{--display:flex;}.elementor-7194 .elementor-element.elementor-element-cb87615{--display:flex;}.elementor-7194 .elementor-element.elementor-element-68373a8{--display:flex;}.elementor-7194 .elementor-element.elementor-element-0a1c6c9{--display:flex;}.elementor-7194 .elementor-element.elementor-element-7421f3e{--n-accordion-title-font-size:1rem;--n-accordion-item-title-space-between:0px;--n-accordion-item-title-distance-from-content:0px;--n-accordion-title-normal-color:var( --e-global-color-primary );--n-accordion-icon-size:15px;--n-accordion-icon-normal-color:var( --e-global-color-accent );}.elementor-7194 .elementor-element.elementor-element-7421f3e > .elementor-widget-container > .e-n-accordion > .e-n-accordion-item > .e-n-accordion-item-title{background-color:#FFFFFF;}:where( .elementor-7194 .elementor-element.elementor-element-7421f3e > .elementor-widget-container > .e-n-accordion > .e-n-accordion-item ) > .e-con{background-color:#FFFFFF;}@media(max-width:1024px){.elementor-7194 .elementor-element.elementor-element-375a301 .elementor-star-rating{font-size:15px;}.elementor-7194 .elementor-element.elementor-element-107f956{--grid-auto-flow:row;}.elementor-7194 .elementor-element.elementor-element-9b9f78d{--grid-auto-flow:row;}.elementor-7194 .elementor-element.elementor-element-2bbab2b .elementor-star-rating{font-size:15px;}}@media(max-width:460px){.elementor-7194 .elementor-element.elementor-element-ca4b0a8 .elementor-heading-title{font-size:20px;}.elementor-7194 .elementor-element.elementor-element-107f956{--e-con-grid-template-columns:repeat(2, 1fr);--grid-auto-flow:row;}.elementor-7194 .elementor-element.elementor-element-c719c11{grid-column:span 6;}.elementor-7194 .elementor-element.elementor-element-82d4d24{grid-column:span 6;}.elementor-7194 .elementor-element.elementor-element-5a3c13e{--margin-top:30px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;}.elementor-7194 .elementor-element.elementor-element-9b9f78d{--e-con-grid-template-columns:repeat(12, 1fr);--e-con-grid-template-rows:60px 30px 1fr;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--grid-auto-flow:row;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-7194 .elementor-element.elementor-element-2063365 > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-7194 .elementor-element.elementor-element-2063365{grid-column:span 10;grid-row:span 1;}.elementor-7194 .elementor-element.elementor-element-2063365 .elementor-heading-title{font-size:18px;}.elementor-7194 .elementor-element.elementor-element-260fae6 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-7194 .elementor-element.elementor-element-260fae6{grid-column:span 2;grid-row:span 1;}.elementor-7194 .elementor-element.elementor-element-2bbab2b > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-7194 .elementor-element.elementor-element-2bbab2b{grid-column:span 12;grid-row:span 1;}.elementor-7194 .elementor-element.elementor-element-7421f3e{grid-column:span 12;--n-accordion-item-title-space-between:10px;--n-accordion-item-title-distance-from-content:10px;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"7194\" class=\"elementor elementor-7194 swiper-slide e-loop-item e-loop-item-10816 post-10816 testimonial type-testimonial status-publish hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-02c8ddc elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"02c8ddc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca4b0a8 elementor-widget elementor-widget-heading\" data-id=\"ca4b0a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Wild\u00a0: une exp\u00e9rience client \u00e9volutive et durable<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-375a301 elementor--star-style-star_unicode elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-star-rating\" data-id=\"375a301\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"star-rating.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-star-rating\" itemtype=\"http:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t\t<i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i>\t\t\t\t<span itemprop=\"ratingValue\" class=\"elementor-screen-only\">Rated 5 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-107f956 e-grid e-con-full e-con e-child\" data-id=\"107f956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-570d127 e-con-full e-flex e-con e-child\" data-id=\"570d127\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-391caa5 elementor-widget elementor-widget-text-editor\" data-id=\"391caa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Brand<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a61694 e-con-full e-flex e-con e-child\" data-id=\"9a61694\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49246b5 elementor-widget elementor-widget-text-editor\" data-id=\"49246b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Story<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-432ac04 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"432ac04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c719c11 e-con-full e-flex e-con e-child\" data-id=\"c719c11\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1507ca9 elementor-widget elementor-widget-text-editor\" data-id=\"1507ca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Outcome<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82d4d24 e-con-full e-flex e-con e-child\" data-id=\"82d4d24\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4392afc elementor-widget elementor-widget-text-editor\" data-id=\"4392afc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Impact<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a3c13e elementor-hidden-desktop e-flex e-con-boxed e-con e-parent\" data-id=\"5a3c13e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9b9f78d e-grid e-con-full e-con e-child\" data-id=\"9b9f78d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2063365 elementor-widget elementor-widget-heading\" data-id=\"2063365\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Wild\u00a0: une exp\u00e9rience client \u00e9volutive et durable<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bbab2b elementor--star-style-star_unicode elementor-widget elementor-widget-star-rating\" data-id=\"2bbab2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"star-rating.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-star-rating\" itemtype=\"http:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t\t<i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i>\t\t\t\t<span itemprop=\"ratingValue\" class=\"elementor-screen-only\">Rated 5 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7421f3e elementor-widget elementor-widget-n-accordion\" data-id=\"7421f3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1210\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1210\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Brand <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1210\" class=\"elementor-element elementor-element-a1a7304 e-con-full e-flex e-con e-child\" data-id=\"a1a7304\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1211\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1211\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Story <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1211\" class=\"elementor-element elementor-element-cb87615 e-con-full e-flex e-con e-child\" data-id=\"cb87615\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1212\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1212\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Outcome <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1212\" class=\"elementor-element elementor-element-68373a8 e-con-full e-flex e-con e-child\" data-id=\"68373a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1213\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1213\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Impact <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1213\" class=\"elementor-element elementor-element-0a1c6c9 e-flex e-con-boxed e-con e-child\" data-id=\"0a1c6c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"7194\" class=\"elementor elementor-7194 swiper-slide e-loop-item e-loop-item-10814 post-10814 testimonial type-testimonial status-publish hentry tag-csoutsourcing\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-02c8ddc elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"02c8ddc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca4b0a8 elementor-widget elementor-widget-heading\" data-id=\"ca4b0a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Punkt.\u00a0: une tech minimaliste, une pr\u00e9cision maximale<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-375a301 elementor--star-style-star_unicode elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-star-rating\" data-id=\"375a301\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"star-rating.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-star-rating\" itemtype=\"http:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t\t<i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i>\t\t\t\t<span itemprop=\"ratingValue\" class=\"elementor-screen-only\">Rated 5 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-107f956 e-grid e-con-full e-con e-child\" data-id=\"107f956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-570d127 e-con-full e-flex e-con e-child\" data-id=\"570d127\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-391caa5 elementor-widget elementor-widget-text-editor\" data-id=\"391caa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Brand<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a61694 e-con-full e-flex e-con e-child\" data-id=\"9a61694\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49246b5 elementor-widget elementor-widget-text-editor\" data-id=\"49246b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Story<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-432ac04 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"432ac04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c719c11 e-con-full e-flex e-con e-child\" data-id=\"c719c11\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1507ca9 elementor-widget elementor-widget-text-editor\" data-id=\"1507ca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Outcome<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82d4d24 e-con-full e-flex e-con e-child\" data-id=\"82d4d24\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4392afc elementor-widget elementor-widget-text-editor\" data-id=\"4392afc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Impact<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a3c13e elementor-hidden-desktop e-flex e-con-boxed e-con e-parent\" data-id=\"5a3c13e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9b9f78d e-grid e-con-full e-con e-child\" data-id=\"9b9f78d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2063365 elementor-widget elementor-widget-heading\" data-id=\"2063365\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Punkt.\u00a0: une tech minimaliste, une pr\u00e9cision maximale<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bbab2b elementor--star-style-star_unicode elementor-widget elementor-widget-star-rating\" data-id=\"2bbab2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"star-rating.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-star-rating\" itemtype=\"http:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t\t<i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i>\t\t\t\t<span itemprop=\"ratingValue\" class=\"elementor-screen-only\">Rated 5 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7421f3e elementor-widget elementor-widget-n-accordion\" data-id=\"7421f3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1210\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1210\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Brand <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1210\" class=\"elementor-element elementor-element-a1a7304 e-con-full e-flex e-con e-child\" data-id=\"a1a7304\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1211\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1211\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Story <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1211\" class=\"elementor-element elementor-element-cb87615 e-con-full e-flex e-con e-child\" data-id=\"cb87615\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1212\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1212\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Outcome <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1212\" class=\"elementor-element elementor-element-68373a8 e-con-full e-flex e-con e-child\" data-id=\"68373a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1213\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1213\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Impact <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1213\" class=\"elementor-element elementor-element-0a1c6c9 e-flex e-con-boxed e-con e-child\" data-id=\"0a1c6c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"7194\" class=\"elementor elementor-7194 swiper-slide e-loop-item e-loop-item-10811 post-10811 testimonial type-testimonial status-publish hentry tag-csoutsourcing\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-02c8ddc elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"02c8ddc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca4b0a8 elementor-widget elementor-widget-heading\" data-id=\"ca4b0a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Chilly\u2019s\u00a0: accompagner l&rsquo;essor d&rsquo;un mouvement lifestyle\u200b<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-375a301 elementor--star-style-star_unicode elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-star-rating\" data-id=\"375a301\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"star-rating.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-star-rating\" itemtype=\"http:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t\t<i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i>\t\t\t\t<span itemprop=\"ratingValue\" class=\"elementor-screen-only\">Rated 5 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-107f956 e-grid e-con-full e-con e-child\" data-id=\"107f956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-570d127 e-con-full e-flex e-con e-child\" data-id=\"570d127\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-391caa5 elementor-widget elementor-widget-text-editor\" data-id=\"391caa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Brand<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a61694 e-con-full e-flex e-con e-child\" data-id=\"9a61694\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49246b5 elementor-widget elementor-widget-text-editor\" data-id=\"49246b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Story<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-432ac04 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"432ac04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c719c11 e-con-full e-flex e-con e-child\" data-id=\"c719c11\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1507ca9 elementor-widget elementor-widget-text-editor\" data-id=\"1507ca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Outcome<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82d4d24 e-con-full e-flex e-con e-child\" data-id=\"82d4d24\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4392afc elementor-widget elementor-widget-text-editor\" data-id=\"4392afc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong>The Impact<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a3c13e elementor-hidden-desktop e-flex e-con-boxed e-con e-parent\" data-id=\"5a3c13e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9b9f78d e-grid e-con-full e-con e-child\" data-id=\"9b9f78d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2063365 elementor-widget elementor-widget-heading\" data-id=\"2063365\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Chilly\u2019s\u00a0: accompagner l&rsquo;essor d&rsquo;un mouvement lifestyle\u200b<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bbab2b elementor--star-style-star_unicode elementor-widget elementor-widget-star-rating\" data-id=\"2bbab2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"star-rating.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-star-rating__wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-star-rating\" itemtype=\"http:\/\/schema.org\/Rating\" itemscope=\"\" itemprop=\"reviewRating\">\n\t\t\t\t<i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i><i class=\"elementor-star-full\" aria-hidden=\"true\">&#9733;<\/i>\t\t\t\t<span itemprop=\"ratingValue\" class=\"elementor-screen-only\">Rated 5 out of 5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7421f3e elementor-widget elementor-widget-n-accordion\" data-id=\"7421f3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1210\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1210\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Brand <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1210\" class=\"elementor-element elementor-element-a1a7304 e-con-full e-flex e-con e-child\" data-id=\"a1a7304\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1211\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1211\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Story <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1211\" class=\"elementor-element elementor-element-cb87615 e-con-full e-flex e-con e-child\" data-id=\"cb87615\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1212\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1212\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Outcome <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1212\" class=\"elementor-element elementor-element-68373a8 e-con-full e-flex e-con e-child\" data-id=\"68373a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1213\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1213\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> The Impact <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1213\" class=\"elementor-element elementor-element-0a1c6c9 e-flex e-con-boxed e-con e-child\" data-id=\"0a1c6c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Pr\u00e9c\u00e9dent\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Suivant\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19e308e e-flex e-con-boxed e-con e-parent\" data-id=\"19e308e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b9c4a08 e-con-full e-flex e-con e-child\" data-id=\"b9c4a08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff37604 elementor-widget elementor-widget-heading\" data-id=\"ff37604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cas d'usage Shopify<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b20033b elementor-widget elementor-widget-heading\" data-id=\"b20033b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un parcours client optimis\u00e9 de bout en bout<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-719c2da elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"719c2da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><p data-pm-slice=\"0 0 []\"><span style=\"font-weight: 400;\">Newstel prend en charge chaque \u00e9tape cl\u00e9 du parcours client dans l&rsquo;\u00e9cosyst\u00e8me Shopify. Notre approche am\u00e9liore l&rsquo;exp\u00e9rience client tout en apportant des gains op\u00e9rationnels mesurables \u00e0 votre boutique.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa73749 e-grid e-con-full e-con e-child\" data-id=\"aa73749\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e8ca3a elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"8e8ca3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-tag\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCommandes et livraisons\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNous traitons les demandes de livraison et les incidents d'exp\u00e9dition pour am\u00e9liorer l'apr\u00e8s-achat et limiter les frictions.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3ded45 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"d3ded45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-shipping-fast\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRetours et remboursements\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNous g\u00e9rons les retours et les remboursements directement dans Shopify pour pr\u00e9server la satisfaction client.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d7f2bf elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3d7f2bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-boxes\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tConseil avant achat et questions produits\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNos conseils avant l'achat aident vos clients \u00e0 commander en confiance et r\u00e9duisent les retours.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d1bf42 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"4d1bf42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-dollar-sign\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAbonnements et revenus r\u00e9currents\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNous traitons les demandes li\u00e9es aux abonnements et les actions de r\u00e9tention pour soutenir vos revenus r\u00e9currents.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20a4e22 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"20a4e22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-cc-visa\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPaiement et validation de panier\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNous r\u00e9solvons vite les probl\u00e8mes de paiement pour limiter les transactions \u00e9chou\u00e9es et les achats abandonn\u00e9s.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bba7d8 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"8bba7d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-mail-bulk\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRelance des paniers abandonn\u00e9s\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNous recontactons les clients aux \u00e9tapes o\u00f9 ils quittent le tunnel d'achat, pour r\u00e9cup\u00e9rer les paniers et le chiffre d'affaires perdus.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b6752c elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"1b6752c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-dolly-flatbed\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tExp\u00e9dition et suivi logistique\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNous g\u00e9rons les informations d'exp\u00e9dition et les demandes de suivi sur vos plateformes logistiques connect\u00e9es.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87e5dbc elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"87e5dbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-amazon\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tMarketplaces et omnicanal\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNous r\u00e9pondons \u00e0 vos clients sur tous vos canaux de vente, avec une exp\u00e9rience de marque coh\u00e9rente.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e32819 e-con-full e-flex e-con e-child\" data-id=\"7e32819\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d9b520d e-flex e-con-boxed e-con e-child\" data-id=\"d9b520d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e3682b6 e-con-full e-flex e-con e-child\" data-id=\"e3682b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-725b275 elementor-widget elementor-widget-heading\" data-id=\"725b275\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lancement de votre service client Shopify<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c08645 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5c08645\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><p data-pm-slice=\"0 0 []\"><b>Notre m\u00e9thode en quatre \u00e9tapes<\/b><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ed6050 e-con-full e-flex e-con e-child\" data-id=\"5ed6050\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af47ab1 elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"af47ab1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:7345,&quot;slides_to_show&quot;:&quot;1&quot;,&quot;slides_to_show_tablet&quot;:&quot;1&quot;,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t<style id=\"loop-7345\">.elementor-7345 .elementor-element.elementor-element-f9bfd3d{--display:flex;--border-radius:20px 20px 20px 20px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-7345 .elementor-element.elementor-element-f9bfd3d:not(.elementor-motion-effects-element-type-background), .elementor-7345 .elementor-element.elementor-element-f9bfd3d > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-widget-theme-post-title .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), sans-serif;font-weight:var( --e-global-typography-primary-font-weight );color:var( --e-global-color-primary );}.elementor-7345 .elementor-element.elementor-element-1db4f36{grid-column:span 12;grid-row:span 1;}.elementor-7345 .elementor-element.elementor-element-1db4f36 .elementor-heading-title{font-family:\"Lexend\", sans-serif;font-size:30px;font-weight:600;}.elementor-7345 .elementor-element.elementor-element-94d3570{--display:grid;--e-con-grid-template-columns:repeat(12, 1fr);--e-con-grid-template-rows:repeat(1, 1fr);--grid-auto-flow:row;}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-7345 .elementor-element.elementor-element-a8b4a70{grid-column:span 7;grid-row:span 1;font-family:\"Lexend\", sans-serif;font-weight:400;}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-7345 .elementor-element.elementor-element-53e885e{grid-column:span 5;}.elementor-7345 .elementor-element.elementor-element-53e885e img{border-radius:30px 30px 30px 30px;}@media(max-width:1024px){.elementor-7345 .elementor-element.elementor-element-94d3570{--grid-auto-flow:row;}.elementor-7345 .elementor-element.elementor-element-a8b4a70{grid-column:span 12;}}@media(max-width:460px){.elementor-7345 .elementor-element.elementor-element-1db4f36 .elementor-heading-title{font-size:20px;}.elementor-7345 .elementor-element.elementor-element-94d3570{--e-con-grid-template-columns:repeat(1, 1fr);--grid-auto-flow:row;}.elementor-7345 .elementor-element.elementor-element-a8b4a70{font-size:16px;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"7345\" class=\"elementor elementor-7345 swiper-slide e-loop-item e-loop-item-11099 post-11099 process type-process status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-f9bfd3d e-flex e-con-boxed e-con e-parent\" data-id=\"f9bfd3d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1db4f36 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"1db4f36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">01. Analyse et alignement strat\u00e9gique<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94d3570 e-grid e-con-full e-con e-child\" data-id=\"94d3570\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8b4a70 elementor-widget elementor-widget-theme-post-content\" data-id=\"a8b4a70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Nous commen\u00e7ons par comprendre le fonctionnement actuel de votre service client Shopify, pour une transition en douceur d\u00e8s le d\u00e9part.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Audit op\u00e9rationnel\u00a0:<\/strong> revue des SLA, des volumes de tickets, des flux de travail et des processus existants.<\/li>\n\n\n\n<li><strong>Revue Shopify\u00a0:<\/strong> \u00e9valuation de votre configuration Shopify, de vos applications, de votre circuit d&rsquo;exp\u00e9dition et du parcours client.<\/li>\n\n\n\n<li><strong>Immersion dans votre marque\u00a0:<\/strong> apprentissage de votre ton, de vos politiques et des attentes de vos clients.<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53e885e elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"53e885e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"448\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/1-discovery-phase-1024x574.png\" class=\"attachment-large size-large wp-image-10687\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/1-discovery-phase-1024x574.png 1024w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/1-discovery-phase-300x168.png 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/1-discovery-phase-768x431.png 768w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/1-discovery-phase-1536x861.png 1536w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/1-discovery-phase.png 1675w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"7345\" class=\"elementor elementor-7345 swiper-slide e-loop-item e-loop-item-11100 post-11100 process type-process status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-f9bfd3d e-flex e-con-boxed e-con e-parent\" data-id=\"f9bfd3d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1db4f36 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"1db4f36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">02. Processus et proc\u00e9dures<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94d3570 e-grid e-con-full e-con e-child\" data-id=\"94d3570\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8b4a70 elementor-widget elementor-widget-theme-post-content\" data-id=\"a8b4a70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Nous transformons vos processus internes en m\u00e9thodes claires et \u00e9volutives, que nos conseillers peuvent appliquer de fa\u00e7on constante.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Cartographie des flux\u00a0:<\/strong> mise en place des processus de remboursement, d&rsquo;\u00e9change, d&rsquo;abonnement et d&rsquo;escalade.<\/li>\n\n\n\n<li><strong>R\u00e9daction des proc\u00e9dures\u00a0:<\/strong> documentation des proc\u00e9dures op\u00e9rationnelles pour le traitement quotidien des demandes.<\/li>\n\n\n\n<li><strong>R\u00e9ponses types\u00a0:<\/strong> cr\u00e9ation de mod\u00e8les fid\u00e8les \u00e0 votre marque, pour des r\u00e9ponses plus rapides et homog\u00e8nes.<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53e885e elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"53e885e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"448\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/2-workflow-development-1024x573.png\" class=\"attachment-large size-large wp-image-10689\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/2-workflow-development-1024x573.png 1024w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/2-workflow-development-300x168.png 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/2-workflow-development-768x430.png 768w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/2-workflow-development-1536x859.png 1536w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/2-workflow-development.png 1677w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"7345\" class=\"elementor elementor-7345 swiper-slide e-loop-item e-loop-item-11101 post-11101 process type-process status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-f9bfd3d e-flex e-con-boxed e-con e-parent\" data-id=\"f9bfd3d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1db4f36 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"1db4f36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">03. Int\u00e9gration technique et formation sp\u00e9cialis\u00e9e<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94d3570 e-grid e-con-full e-con e-child\" data-id=\"94d3570\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8b4a70 elementor-widget elementor-widget-theme-post-content\" data-id=\"a8b4a70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Notre \u00e9quipe s&rsquo;int\u00e8gre directement \u00e0 vos syst\u00e8mes et suit une formation pratique avant le lancement.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Int\u00e9gration des syst\u00e8mes\u00a0:<\/strong> connexion \u00e0 Shopify, \u00e0 votre helpdesk et \u00e0 vos outils de communication.<\/li>\n\n\n\n<li><strong>Acc\u00e8s s\u00e9curis\u00e9s\u00a0:<\/strong> configuration des droits et des flux de travail pour une collaboration sans accroc.<\/li>\n\n\n\n<li><strong>Formation des conseillers\u00a0:<\/strong> formation pratique supervis\u00e9e et sessions de calibrage qualit\u00e9.<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53e885e elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"53e885e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"451\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/3-integration-training-1024x577.png\" class=\"attachment-large size-large wp-image-10691\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/3-integration-training-1024x577.png 1024w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/3-integration-training-300x169.png 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/3-integration-training-768x433.png 768w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/3-integration-training-1536x865.png 1536w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/3-integration-training.png 1670w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"7345\" class=\"elementor elementor-7345 swiper-slide e-loop-item e-loop-item-11102 post-11102 process type-process status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-f9bfd3d e-flex e-con-boxed e-con e-parent\" data-id=\"f9bfd3d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1db4f36 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"1db4f36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">04. Lancement et optimisation continue<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94d3570 e-grid e-con-full e-con e-child\" data-id=\"94d3570\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8b4a70 elementor-widget elementor-widget-theme-post-content\" data-id=\"a8b4a70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Une fois le service lanc\u00e9, nous suivons activement la performance et affinons l&rsquo;organisation au rythme de votre croissance.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Suivi de la performance\u00a0:<\/strong> d\u00e9lais de r\u00e9ponse, scores qualit\u00e9 et satisfaction client.<\/li>\n\n\n\n<li><strong>Revues hebdomadaires\u00a0:<\/strong> ajustement des flux de travail et r\u00e9solution rapide des points de friction.<\/li>\n\n\n\n<li><strong>Optimisation continue\u00a0:<\/strong> des rapports et des analyses pour gagner en productivit\u00e9 dans la dur\u00e9e.<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53e885e elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"53e885e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/4-launch-and-optimisation-1024x576.png\" class=\"attachment-large size-large wp-image-10693\" alt=\"\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/4-launch-and-optimisation-1024x576.png 1024w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/4-launch-and-optimisation-300x169.png 300w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/4-launch-and-optimisation-768x432.png 768w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/4-launch-and-optimisation-1536x864.png 1536w, https:\/\/newstel.com\/wp-content\/uploads\/2026\/04\/4-launch-and-optimisation.png 1672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Pr\u00e9c\u00e9dent\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Suivant\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8be3ad elementor-widget__width-auto elementor-align-left elementor-widget elementor-widget-button\" data-id=\"c8be3ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9server un premier \u00e9change<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6174023 e-flex e-con-boxed e-con e-parent\" data-id=\"6174023\" data-element_type=\"container\" data-e-type=\"container\" id=\"contact\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-585b310 elementor-widget elementor-widget-heading\" data-id=\"585b310\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00e9server un premier \u00e9change<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff319a0 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ff319a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><p data-pm-slice=\"0 0 []\"><strong>D\u00e9couvrez ce que vous pouvez accomplir avec Newstel<\/strong><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5427b4a elementor-button-align-start elementor-tablet-button-align-center elementor-mobile-button-align-center elementor-widget elementor-widget-form\" data-id=\"5427b4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"shopify_outsourcing_form\" aria-label=\"shopify_outsourcing_form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"11049\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"5427b4a\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Newstel\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom\u00a0:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\u00a0:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_fc59039 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_fc59039\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tT\u00e9l\u00e9phone (facultatif)\u00a0:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_fc59039]\" id=\"form-field-field_fc59039\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Merci d&#039;indiquer l&#039;indicatif de votre pays\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_e138052 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e138052\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tJe suis int\u00e9ress\u00e9(e) par\u00a0:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_e138052]\" id=\"form-field-field_e138052\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Externaliser mon service client\">Externaliser mon service client<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Externaliser d&#039;autres processus m\u00e9tier\">Externaliser d&#039;autres processus m\u00e9tier<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Un emploi chez Newstel\">Un emploi chez Newstel<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Autre\">Autre<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDites-nous comment nous pouvons vous aider\u00a0:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_5bd683b elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_5bd683b\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LfdKVEtAAAAAFBplo_kHB4ioK48Ds0y19IHIots\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_a954537]\" id=\"form-field-field_a954537\" class=\"elementor-field elementor-size-sm \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-paper-plane\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d27853 e-flex e-con-boxed e-con e-parent\" data-id=\"0d27853\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e4f7097 e-con-full e-flex e-con e-child\" data-id=\"e4f7097\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73a526f elementor-widget elementor-widget-heading\" data-id=\"73a526f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Services compl\u00e9mentaires<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0ab77d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d0ab77d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le service client Shopify fonctionne rarement seul. Ces services couvrent plus largement le service client, la vente en ligne et la gestion back-office de votre boutique Shopify.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e187e41 e-grid e-con-boxed e-con e-child\" data-id=\"e187e41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e1c34e7 e-con-full e-flex e-con e-child\" data-id=\"e1c34e7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6339a8 elementor-widget elementor-widget-heading\" data-id=\"f6339a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service client externalis\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db2efe1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"db2efe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e981e2 elementor-widget elementor-widget-text-editor\" data-id=\"2e981e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Une assistance multilingue compl\u00e8te par t\u00e9l\u00e9phone, e-mail, live chat et r\u00e9seaux sociaux. Le service global qui encadre votre service client Shopify, pour les marques qui veulent une seule \u00e9quipe connect\u00e9e sur chaque canal et chaque demande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a662a58 elementor-widget__width-auto elementor-align-center elementor-widget elementor-widget-button\" data-id=\"a662a58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"https:\/\/newstel.com\/fr\/externalisation-service-client\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrir l'offre service client<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d156db0 e-con-full e-flex e-con e-child\" data-id=\"d156db0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb4eeee elementor-widget elementor-widget-heading\" data-id=\"eb4eeee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service client e-commerce <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b992d6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9b992d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-227e2bb elementor-widget elementor-widget-text-editor\" data-id=\"227e2bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un service client con\u00e7u pour la vente en ligne et les marques en vente directe, au-del\u00e0 de Shopify\u00a0: commandes, remboursements et questions produits sur toutes vos plateformes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55e2ee1 elementor-widget__width-auto elementor-align-center elementor-widget elementor-widget-button\" data-id=\"55e2ee1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"https:\/\/newstel.com\/fr\/service-client-e-commerce\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrir l'offre e-commerce<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-114fe30 e-con-full e-flex e-con e-child\" data-id=\"114fe30\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a695b44 elementor-widget elementor-widget-heading\" data-id=\"a695b44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Back\u2011office externalis\u00e9 (BPO) <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-122781b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"122781b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05ac06c elementor-widget elementor-widget-text-editor\" data-id=\"05ac06c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un appui op\u00e9rationnel en coulisses, du traitement des donn\u00e9es aux mises \u00e0 jour du CRM et aux relances. La gestion back-office qui fait tourner votre boutique, disponible comme service d\u00e9di\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0eeda4c elementor-widget__width-auto elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0eeda4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"https:\/\/newstel.com\/fr\/externalisation-back-office\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrir l'offre back-office<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ab0ab6 e-flex e-con-boxed e-con e-parent\" data-id=\"9ab0ab6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99dfdb2 elementor-widget elementor-widget-heading\" data-id=\"99dfdb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions fr\u00e9quentes\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81b4250 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"81b4250\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-center mb-12\"><div class=\"text-center mb-12\"><p data-pm-slice=\"0 0 []\"><strong>Les r\u00e9ponses \u00e0 vos questions sur le service client Shopify<\/strong><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c036865 elementor-widget elementor-widget-n-accordion\" data-id=\"c036865\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2010\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2010\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Travaillez-vous directement dans Shopify\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2010\" class=\"elementor-element elementor-element-abc36b3 e-con-full e-flex e-con e-child\" data-id=\"abc36b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1c0745 elementor-widget elementor-widget-text-editor\" data-id=\"f1c0745\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Nous travaillons directement dans votre administration Shopify, votre helpdesk et vos outils d&rsquo;abonnement, avec une visibilit\u00e9 compl\u00e8te sur l&rsquo;ensemble de votre activit\u00e9.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2011\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2011\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Pouvez-vous g\u00e9rer les remboursements et les retours dans Shopify\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2011\" class=\"elementor-element elementor-element-91483f6 e-con-full e-flex e-con e-child\" data-id=\"91483f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-904fe3d elementor-widget elementor-widget-text-editor\" data-id=\"904fe3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Une fois les niveaux d&rsquo;acc\u00e8s et les processus d\u00e9finis, nos conseillers g\u00e8rent l&rsquo;ensemble du traitement dans votre boutique.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2012\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2012\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> G\u00e9rez-vous les modifications d'abonnement\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2012\" class=\"elementor-element elementor-element-ad49665 e-con-full e-flex e-con e-child\" data-id=\"ad49665\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d1069f elementor-widget elementor-widget-text-editor\" data-id=\"1d1069f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Nous avons une solide exp\u00e9rience de Recharge, Bold, Skio et d&rsquo;autres grandes applications d&rsquo;abonnement.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2013\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2013\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Proposez-vous une couverture 24\/7 ou en dehors des heures de bureau\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2013\" class=\"elementor-element elementor-element-400b8de e-con-full e-flex e-con e-child\" data-id=\"400b8de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf61fdc elementor-widget elementor-widget-text-editor\" data-id=\"bf61fdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Nos mod\u00e8les de couverture s&rsquo;adaptent \u00e0 votre client\u00e8le et \u00e0 vos horaires d&rsquo;activit\u00e9.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2014\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2014\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Nos clients sauront-ils que le service est assur\u00e9 par un prestataire\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2014\" class=\"elementor-element elementor-element-2552d7b e-con-full e-flex e-con e-child\" data-id=\"2552d7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88aab44 elementor-widget elementor-widget-text-editor\" data-id=\"88aab44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Non. Nos conseillers fonctionnent comme une extension de votre \u00e9quipe. Ils suivent votre ton, vos mod\u00e8les de r\u00e9ponse et vos r\u00e8gles d&rsquo;escalade, pour une exp\u00e9rience coh\u00e9rente.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2015\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2015\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> En combien de temps une \u00e9quipe Shopify peut-elle \u00eatre lanc\u00e9e\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2015\" class=\"elementor-element elementor-element-7e06cdc e-con-full e-flex e-con e-child\" data-id=\"7e06cdc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a282ee9 elementor-widget elementor-widget-text-editor\" data-id=\"a282ee9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">La plupart des \u00e9quipes sont op\u00e9rationnelles en quelques semaines. Le d\u00e9lai d\u00e9pend de la complexit\u00e9 des processus de votre boutique et des int\u00e9grations n\u00e9cessaires.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2016\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2016\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Pouvez-vous g\u00e9rer plusieurs boutiques Shopify\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2016\" class=\"elementor-element elementor-element-16b02f9 e-con-full e-flex e-con e-child\" data-id=\"16b02f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77b3381 elementor-widget elementor-widget-text-editor\" data-id=\"77b3381\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Nous intervenons sur des boutiques Shopify r\u00e9gionales distinctes, avec un pilotage unique et la m\u00eame qualit\u00e9 de service.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2017\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2017\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Vos conseillers acc\u00e8dent-ils \u00e0 l'administration Shopify de fa\u00e7on s\u00e9curis\u00e9e\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2017\" class=\"elementor-element elementor-element-1a605f8 e-con-full e-flex e-con e-child\" data-id=\"1a605f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0adb17 elementor-widget elementor-widget-text-editor\" data-id=\"f0adb17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Nos conseillers travaillent dans votre administration Shopify avec des droits d&rsquo;acc\u00e8s contr\u00f4l\u00e9s, pour une s\u00e9curit\u00e9 totale des donn\u00e9es.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2018\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2018\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Travaillez-vous avec des applications et int\u00e9grations Shopify pr\u00e9cises\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2018\" class=\"elementor-element elementor-element-9216c28 e-con-full e-flex e-con e-child\" data-id=\"9216c28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b8b7d0 elementor-widget elementor-widget-text-editor\" data-id=\"1b8b7d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Nous travaillons avec les outils courants de l&rsquo;\u00e9cosyst\u00e8me Shopify, dont Gorgias, Zendesk et Klaviyo, ainsi qu&rsquo;avec diff\u00e9rentes plateformes d&rsquo;abonnement et de logistique.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2019\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2019\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Votre \u00e9quipe peut-elle traiter les demandes \u00ab\u00a0O\u00f9 est ma commande\u00a0?\u00a0\u00bb (WISMO)\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2019\" class=\"elementor-element elementor-element-1ebceb6 e-con-full e-flex e-con e-child\" data-id=\"1ebceb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e04f44 elementor-widget elementor-widget-text-editor\" data-id=\"1e04f44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Nos conseillers g\u00e8rent les demandes de suivi, les informations de livraison et les questions d&rsquo;exp\u00e9dition pour soigner l&rsquo;exp\u00e9rience apr\u00e8s achat.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-20110\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-20110\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Pouvez-vous absorber les temps forts comme le Black Friday\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-20110\" class=\"elementor-element elementor-element-7de848f e-con-full e-flex e-con e-child\" data-id=\"7de848f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1df7827 elementor-widget elementor-widget-text-editor\" data-id=\"1df7827\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Nos \u00e9quipes montent rapidement en charge pendant les promotions, les lancements de produits et les pics saisonniers, pour maintenir vos niveaux de service.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-20111\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"12\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-20111\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Traitez-vous les questions de paiement et de codes promo\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-20111\" class=\"elementor-element elementor-element-52a9721 e-con-full e-flex e-con e-child\" data-id=\"52a9721\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b78803 elementor-widget elementor-widget-text-editor\" data-id=\"8b78803\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Nos sp\u00e9cialistes traitent les erreurs de validation de panier, les \u00e9checs de paiement et les probl\u00e8mes de codes promo, pour s\u00e9curiser la vente au dernier moment.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-20112\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"13\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-20112\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Pouvez-vous servir des clients Shopify \u00e0 l'international\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-20112\" class=\"elementor-element elementor-element-375141f e-con-full e-flex e-con e-child\" data-id=\"375141f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24687ca elementor-widget elementor-widget-text-editor\" data-id=\"24687ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Une assistance multilingue est disponible pour les boutiques Shopify internationales, avec une exp\u00e9rience de qualit\u00e9, attentive aux codes culturels.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-20113\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"14\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-20113\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Travaillez-vous avec le helpdesk Gorgias\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-20113\" class=\"elementor-element elementor-element-d16fc6a e-con-full e-flex e-con e-child\" data-id=\"d16fc6a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9997fb9 elementor-widget elementor-widget-text-editor\" data-id=\"9997fb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Nous travaillons dans Gorgias et les autres grandes plateformes de helpdesk pour Shopify, pour un service client pens\u00e9 pour le digital.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-20114\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"15\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-20114\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Vos conseillers peuvent-ils modifier les commandes directement dans Shopify\u00a0? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-20114\" class=\"elementor-element elementor-element-88bdf67 e-con-full e-flex e-con e-child\" data-id=\"88bdf67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06111fa elementor-widget elementor-widget-text-editor\" data-id=\"06111fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Oui. Les modifications de commande sont possibles lorsque les droits d&rsquo;acc\u00e8s et vos processus le permettent.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Externalisation du service client Shopify qui suit la croissance de votre boutique Chez Newstel, nous savons qu&rsquo;une boutique Shopify grandit d&rsquo;autant mieux que son service client est rapide, pr\u00e9cis et fid\u00e8le \u00e0 l&rsquo;identit\u00e9 de sa marque. Nos conseillers travaillent directement dans votre \u00e9cosyst\u00e8me Shopify pour r\u00e9duire les d\u00e9lais de r\u00e9ponse, am\u00e9liorer la satisfaction client (CSAT) [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11049","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Externalisation du service client Shopify | Newstel<\/title>\n<meta name=\"description\" content=\"Service client Shopify externalis\u00e9\u00a0: des conseillers form\u00e9s \u00e0 votre boutique g\u00e8rent commandes, retours et abonnements par e-mail, chat et t\u00e9l\u00e9phone.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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