{"id":10327,"date":"2022-11-03T18:16:31","date_gmt":"2022-11-03T18:16:31","guid":{"rendered":"https:\/\/newstel.com\/casi-di-studio\/wolfson-brands\/"},"modified":"2026-10-16T09:09:27","modified_gmt":"2026-10-16T09:09:27","slug":"wolfson-brands","status":"publish","type":"page","link":"https:\/\/newstel.com\/it\/casi-di-studio\/wolfson-brands\/","title":{"rendered":"Wolfson Brands"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10327\" class=\"elementor elementor-10327 elementor-763\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01ceda4 e-flex e-con-boxed e-con e-parent\" data-id=\"01ceda4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f197841 e-con-full e-flex e-con e-child\" data-id=\"f197841\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cac4c73 elementor-widget elementor-widget-heading\" data-id=\"cac4c73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wolfson Brands: un customer lifetime value pi\u00f9 alto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d632828 elementor-widget elementor-widget-text-editor\" data-id=\"d632828\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wolfson Brands \u00e8 un&#8217;azienda e-commerce internazionale che offre a clienti in tutto il mondo integratori, alimenti, prodotti di bellezza e consigli per prendersi cura del proprio benessere.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8052b44 elementor-widget elementor-widget-heading\" data-id=\"8052b44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La sfida<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6633aa6 elementor-widget elementor-widget-heading\" data-id=\"6633aa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Carrelli abbandonati<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08358f7 elementor-widget elementor-widget-text-editor\" data-id=\"08358f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Come azienda e-commerce, Wolfson era preoccupata perch\u00e9 molti clienti,<br \/>fino al 50%, aggiungevano prodotti al carrello online senza completare l&#8217;acquisto. Questi \u201ccarrelli abbandonati\u201d costavano a Wolfson non solo vendite, ma anche fiducia e fedelt\u00e0 dei clienti.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d20814 elementor-widget elementor-widget-heading\" data-id=\"7d20814\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Un servizio clienti globale<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1c5509 elementor-widget elementor-widget-text-editor\" data-id=\"b1c5509\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wolfson vende in tutto il mondo, ma il suo team di assistenza anglofono faticava a comunicare con molti clienti per differenze di lingua e cultura. Quando non riuscivano a ottenere risposte o le informazioni giuste, alcuni clienti non portavano a termine l&#8217;ordine. Wolfson ha capito che serviva un&#8217;assistenza locale per ogni mercato: un servizio che facesse sentire i clienti valorizzati, li aiutasse a completare l&#8217;acquisto online e li invogliasse a tornare.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef6df39 e-con-full e-flex e-con e-child\" data-id=\"ef6df39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d94c187 elementor-widget elementor-widget-image\" data-id=\"d94c187\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/wolfsonbrands-2-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-1460\" alt=\"Wolfson Brands logo in black and white with a transparent background\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/wolfsonbrands-2-150x150.png 150w, https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/wolfsonbrands-2-300x300.png 300w, https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/wolfsonbrands-2-1024x1024.png 1024w, https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/wolfsonbrands-2-768x768.png 768w, https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/wolfsonbrands-2-1536x1536.png 1536w, https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/wolfsonbrands-2.png 1600w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d3d980 e-con-full e-flex e-con e-child\" data-id=\"2d3d980\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9a3f87c e-con-full e-flex e-con e-child\" data-id=\"9a3f87c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63ffb1c elementor-widget elementor-widget-heading\" data-id=\"63ffb1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">I principali risultati della nostra collaborazione con Wolfson:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8014cf elementor-widget elementor-widget-text-editor\" data-id=\"a8014cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il recupero del <span style=\"color: #ff6666;\">30% delle vendite<\/span> dai carrelli abbandonati online, con un aumento dei profitti per Wolfson di<span style=\"color: #ff6666;\"> oltre 500.000 \u00a3 all&#8217;anno<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fd5cab elementor-widget elementor-widget-text-editor\" data-id=\"9fd5cab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Comunicazioni con i clienti, <span style=\"color: #ff6666;\">in entrata e in uscita<\/span>, rafforzate grazie a nuovi canali come WhatsApp<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d6c172 elementor-widget elementor-widget-text-editor\" data-id=\"7d6c172\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La creazione di un <span style=\"color: #ff6666;\">servizio clienti globale<\/span> con il nostro team di operatori multilingue<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-125e39e e-flex e-con-boxed e-con e-parent\" data-id=\"125e39e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-19f4443 e-con-full e-flex e-con e-child\" data-id=\"19f4443\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-191dcb5 elementor-widget elementor-widget-heading\" data-id=\"191dcb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La soluzione<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1794dca elementor-widget elementor-widget-heading\" data-id=\"1794dca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Un'analisi completa del servizio clienti<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81a5373 elementor-widget elementor-widget-text-editor\" data-id=\"81a5373\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Abbiamo analizzato da cima a fondo i sistemi e le procedure del servizio clienti di Wolfson, insieme all&#8217;esperienza d&#8217;acquisto online. Volevamo che il cliente vivesse un&#8217;esperienza positiva fin dal primo momento sul sito.<\/p><p><strong>Da questa analisi abbiamo individuato alcune lacune nel servizio e sviluppato strumenti online per colmarle, tra cui:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75b0b30 e-grid e-con-full e-con e-child\" data-id=\"75b0b30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c549291 e-con-full e-flex e-con e-child\" data-id=\"c549291\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd123fe elementor-widget__width-initial elementor-widget elementor-widget-spacer\" data-id=\"bd123fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d85b535 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"d85b535\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"157\" height=\"130\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/Email.png\" class=\"attachment-full size-full wp-image-611\" alt=\"Red envelope icon with a transparent background\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2de805 e-con-full e-flex e-con e-child\" data-id=\"d2de805\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19b78e7 elementor-widget elementor-widget-text-editor\" data-id=\"19b78e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Un sistema completo di assistenza via email<\/h5><p>perch\u00e9 tutti i clienti avessero le informazioni necessarie per orientarsi sul sito di Wolfson e trovare il prodotto giusto<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-077f74e e-con-full e-flex e-con e-child\" data-id=\"077f74e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf0acd8 elementor-widget__width-initial elementor-widget elementor-widget-spacer\" data-id=\"bf0acd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4ccb8b elementor-absolute elementor-widget elementor-widget-image\" data-id=\"c4ccb8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"146\" height=\"161\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/Chat-Speech-Bubble.png\" class=\"attachment-full size-full wp-image-603\" alt=\"Red speech bubble icon with three dots and a transparent background\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2362ec7 e-con-full e-flex e-con e-child\" data-id=\"2362ec7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78a1bf6 elementor-widget elementor-widget-text-editor\" data-id=\"78a1bf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Un servizio di live chat<\/h5>\n<p><span style=\"font-weight: 300;\">su canali come WhatsApp, per permettere agli operatori di rispondere subito alle richieste dei clienti<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16b87c5 e-con-full e-flex e-con e-child\" data-id=\"16b87c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0c0359 elementor-widget__width-initial elementor-widget elementor-widget-spacer\" data-id=\"b0c0359\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dd3df6 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"6dd3df6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"157\" height=\"130\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/Email.png\" class=\"attachment-full size-full wp-image-611\" alt=\"Red envelope icon with a transparent background\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d0b58d e-con-full e-flex e-con e-child\" data-id=\"8d0b58d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c2af1f elementor-widget elementor-widget-text-editor\" data-id=\"4c2af1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Gestione proattiva dei carrelli abbandonati<\/h5><p>Abbiamo creato una soluzione che invia al nostro sistema il numero di telefono del cliente quando non completa l&#8217;ordine entro cinque minuti dall&#8217;aggiunta al carrello. Il numero viene chiamato automaticamente, cos\u00ec un operatore pu\u00f2 parlare direttamente con il cliente e offrire assistenza o un incentivo, come uno sconto, per aiutarlo a completare l&#8217;ordine<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72bd738 e-con-full e-flex e-con e-child\" data-id=\"72bd738\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29791ae elementor-widget__width-initial elementor-widget elementor-widget-spacer\" data-id=\"29791ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f916cf6 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"f916cf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"146\" height=\"161\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/Chat-Speech-Bubble.png\" class=\"attachment-full size-full wp-image-603\" alt=\"Red speech bubble icon with three dots and a transparent background\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d078b7 e-con-full e-flex e-con e-child\" data-id=\"7d078b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6edc68 elementor-widget elementor-widget-text-editor\" data-id=\"e6edc68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Parlare la lingua del cliente<\/h5><p>Abbiamo affiancato alla tecnologia operatori multilingue madrelingua, a supporto del team esistente, il cui numero pu\u00f2 aumentare o diminuire rapidamente in base alla stagionalit\u00e0 e ai picchi di vendita. Cos\u00ec, su tutti i canali, i clienti ricevono risposte nella propria lingua, riducendo il rischio di incomprensioni ed errori<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a76343 e-con-full e-flex e-con e-child\" data-id=\"0a76343\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9497a86 elementor-widget elementor-widget-text-editor\" data-id=\"9497a86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">L&#8217;insieme di tecnologia e operatori ha aiutato Wolfson a recuperare oltre il 30% delle vendite dai carrelli abbandonati, con un aumento dei profitti di oltre 500.000 \u00a3 all&#8217;anno.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29cb451 e-con-full e-flex e-con e-child\" data-id=\"29cb451\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f1a0cc5 e-con-full e-flex e-con e-child\" data-id=\"f1a0cc5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f05804 elementor-widget elementor-widget-image\" data-id=\"3f05804\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"257\" height=\"258\" src=\"https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/Scott-Dingle-1.png\" class=\"attachment-medium size-medium wp-image-1527\" alt=\"Scott Dingle\" srcset=\"https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/Scott-Dingle-1.png 257w, https:\/\/newstel.com\/wp-content\/uploads\/2022\/11\/Scott-Dingle-1-150x150.png 150w\" sizes=\"(max-width: 257px) 100vw, 257px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a466b64 e-con-full e-flex e-con e-child\" data-id=\"a466b64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4823bf elementor-widget elementor-widget-text-editor\" data-id=\"c4823bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201cLavorare con Newstel \u00e8 molto pi\u00f9 una partnership che un rapporto tra fornitore e cliente, e il progetto di recupero dei carrelli abbandonati ne \u00e8 un buon esempio. Insieme all&#8217;introduzione di comunicazioni con i clienti su pi\u00f9 canali, Newstel ci ha aiutato ad aumentare in modo significativo il nostro customer lifetime value. Lavorare con un partner in grado di gestire l&#8217;assistenza senza bisogno di essere seguito passo dopo passo \u00e8 stato un grande vantaggio e ci ha permesso di concentrarci sullo sviluppo del nostro core business per il futuro.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a18cfd elementor-widget elementor-widget-text-editor\" data-id=\"4a18cfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Scott Dingwall, CEO, Wolfson Brands<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Wolfson Brands: un customer lifetime value pi\u00f9 alto Wolfson Brands \u00e8 un&#8217;azienda e-commerce internazionale che offre a clienti in tutto il mondo integratori, alimenti, prodotti di bellezza e consigli per prendersi cura del proprio benessere. La sfida Carrelli abbandonati Come azienda e-commerce, Wolfson era preoccupata perch\u00e9 molti clienti,fino al 50%, aggiungevano prodotti al carrello online [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"parent":10308,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_angie_page":false,"footnotes":""},"class_list":["post-10327","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Wolfson Brands<\/title>\n<meta name=\"description\" content=\"Come Newstel ha aiutato Wolfson Brands a recuperare il 30% delle vendite dai carrelli abbandonati, con oltre 500.000 \u00a3 di profitti in pi\u00f9 all\u2019anno.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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