Outsource the Love, Keep the Loyalty – Making Retention Easy for Subscription Businesses
In the super competitive landscape of subscription-based businesses, the focus often leans heavily toward acquiring new customers. While expanding your customer base is essential, the significance of retaining existing subscribers cannot be overstated. Customer retention not only ensures a steady revenue stream but also enhances profitability and fosters brand loyalty. With the above in mind, […]
From Isolation to Connection: How Newstel’s Employee-Led Clubs Are Transforming Remote Work Culture
At Newstel, we believe in building not just a company, but a community. As a global, multilingual organisation spread across four distinct locations, we’ve always embraced flexibility and diversity as our strengths. Yet, when the results of our latest employee engagement survey revealed a recurring theme – social isolation – we knew it was time […]