Services

Our Multilingual Customer Services

We create customer experiences that are so closely aligned with your brand, they feel in-house, not outsourced. Our services map your customer’s journey right from the moment they visit your site, helping your business to grow without sacrificing quality or efficiency.

Trust building

Awareness and Activation

Purchase

Customer Service and Support

Retention

Monetization and Advocacy

Our services help clients proactively drive lifetime value  – from brand awareness through to brand advocacy – whether it’s Sales, Customer Service or Back-office Support.

Proactive customer engagement

Omnichannel
customer service

Back-office
Support

Pricing

We offer simple tiered all-inclusive pricing to match your business growth

EXPRESS

Flexible start-up pricing for low volume customer service contacts.

30 day rolling contract
10% 7-day resource scaling

Who is this for?

Great for clients just starting out and are not sure what their call volumes are going to be.

BUSINESS

Dedicated agents to support you and your brand when and where you need them.

30 day rolling contract
10% 7-day resource scaling

Who is this for?

Great for clients that want just-in-time responsive customer service for their brand.

ENTERPRISE

Fully dedicated team of 10+ agents supporting your brand, your way.

30 day rolling contract
10% 7-day resource scaling

Who is this for?

Great for clients that want an embedded team without the overhead of managing it